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FAQ

If you are fully aware of the category of your question, you may choose one of the categories below for frequently asked questions.
Catalogue: General FAQ, HDD FAQ, VGA FAQ, Audio FAQ.
Keyword:
Question (Q&A-112|363): I'm using M.2 SATA3 6.0 Gbps module on Fatal1ty 990FX Killer, is there any tips to maximize the performance?(5/1/2014)
Question (Q&A-111|361): How to enabled AMD Dual Graphics feature on AMD Platform?(3/1/2014)
Question (Q&A-107|358): My DN2800MT system gets a distorted screen through the LVDS panel at Windows 7 boot screen. What should I do?(10/1/2013)
Question (Q&A-107|356): When I install Windows 8.1 in GPT mode, there is a water mark in the bottom right corner "Secure boot isn't configured correctly”. How can I fix this?(10/1/2013)
Question (Q&A-105|348): I can't update the BIOS via Internet Flash, what should I do?(7/1/2013)
Question (Q&A-104|343): How to disable the integrated VGA on FM2 motherboard?(4/1/2013)
Question (Q&A-104|345): How could I use Wake On LAN function under Ubuntu (Kernal version 3.2.0-23) on Vision 3D series?(4/1/2013)
Question (Q&A-102|335): Can my DVI port transfer audio signals like HDMI? How to make it work with my HDMI monitor?(2/1/2013)
Question (Q&A-101|333): Why can't the system detect my HDDs when I'm installing Windows XP?(1/1/2013)
Question (Q&A-101|330): After updating the BIOS, my Intel IVY Bridge CPU and Intel 6 series chipset motherboard will get the Blue screen and can't boot into Windows 8 anymore. What should I do?(1/1/2013)
Question (Q&A-97|318): After updating BIOS to support Ivy Bridge CPU, there's an unknown device "INT33A0” in device manager. What should I do?
(8/1/2012)
Question (Q&A-97|319): I can not enter LSI MegaRaid 9240-8i RAID ROM with ASRock X79 platform, how could I do?(8/1/2012)
Question (Q&A-96|317): My system failed to recognize the VGA card and show d6 on Dr. Debug.(6/1/2012)
Question (Q&A-95|316): How to install OS on over 2.2TB RAID volume on ASRock 970/990FX motherboard?(5/1/2012)
Question (Q&A-95|312): What are the basic requirements for Intel Smart Response Technology?(5/1/2012)
Question (Q&A-93|309): How could I enable Dual-link DVI on AMD 880G, 890GX chipset series motherboards?(3/1/2012)
Question (Q&A-92|306): Does my ASRock 6-series motherboards support Intel Ivy Bridge CPU?(2/1/2012)
Question (Q&A-90|300): I want to use OCZ RevoDrive PCI-E SSD add-on card on X58 platform, what should I setup in BIOS?(12/1/2011)
Question (Q&A-90|301): How do I setup full space of memory with RAM disk tool on Intel platform?(12/1/2011)
Question (Q&A-90|302): After I shut down the system, my USB keyboard and mouse are still light on. How could I turn them off?(12/1/2011)
Question (Q&A-89|298): If my mouse or keyboard works abnormally under BIOS, how do I solve this problem?(11/1/2011)
Question (Q&A-88|291): When I install ATI HD6670, HD6570, and HD6450 on A75/A55 series motherboards, there is no display output from VGA card. What can I do?(9/1/2011)
Question (Q&A-88|294): How could I enabled "Data Execution Protection (DEP)” supported from CPU?(9/1/2011)
Question (Q&A-86|289): I install Microsoft Windows OS in GPT mode and Ubuntu in MBR mode with two different HDD, and I cannot boot into Microsoft Windows OS, how to solve that?(6/1/2011)
Question (Q&A-85|285): I have installed all the drivers from support CD, but I could not enable the Intel Smart Response Technology on my Z68 motherboard. What should I do?(5/1/2011)
Question (Q&A-84|286): What's the meaning of AMI UEFI BIOS Beep code?(4/1/2011)
Question (Q&A-84|283): I am an owner of AD425PV3/AD525PV3. I could not get any display after booting up my system; I could see CPU fan and power fan are spinning but no display, what should I do?(4/1/2011)
Question (Q&A-82|275): How do I connect the CIR receiver which bundle with H67M-GE/HT?(1/14/2011)
Question (Q&A-78|263): If I use AC'97 front audio panel with VIA® audio codec motherboard, how do I connect AC'97 front panel to HD Audio header on the motherboard?(2/10/2010)
Question (Q&A-77|261): After installing windows7 on ALiveNF7G-GLan or N68PV-GS I installed all the windows7 driver from the website, why I still get an exclamation mark on "co-processor” in device manager?(11/21/2009)
Question (Q&A-76|258): Is there any possibility to disable the LED of ION 330 ?(10/22/2009)
Question (Q&A-74|253): After I selected EZ OC to higher frequency option in ION330. There will be no post image or get black screen. How can I do?(8/11/2009)
Question (Q&A-73|250): I can not virtual 64bit OS, when I adopt AMD® CPU with Sun's xVM virtual Box software. How can I do?(6/25/2009)
Question (Q&A-72|248): When I plug in an eSATA HDD, it can be recognized in the BIOS. But in the OS, it will show a massage "Storage Device Connected”. And I can not use this eSATA HDD, ether. How can I fix it?
(3/28/2009)
Question (Q&A-72|247): I want to install Linux CentOS 5.2 on X58 SuperComputer. After start the installation of CentOS 5.2, the system stays on checking hardware device. I cannot continue the Linux installation, what can I do?(3/28/2009)
Question (Q&A-71|246): When I use Vista 64bit SP1 OS, the [Event viewer] in the OS shows
Kernel-Proessor-Power error, but the OS works fine. How can I solve this error in the [Event viewer]?(2/27/2009)
Question (Q&A-70|244): When I create a RAID volume over 2TB capacity, the RAID volume cannot be recognized after installing the RAID driver during XP installation. Why?(1/12/2009)
Question (Q&A-68|238): I am using Intel® chipset X48 / X38 / P45 / P43 / G43 / P35 / G31 / P965 series motherboard with 4GB memory modules installed. But it always detects the memory size as 3GB instead of 4GB at POST screen. What should I do?(10/23/2008)
Question (Q&A-67|237): When I install a Terratec Cinergy C PCI TV card or Technisat Cablestar HD2 TV card on VIA® chipset based motherboards, such like 4CoreDual-SATA2 (PT880 series motherboards) or ALiveSATA2-GLAN, it always show "PCI IRQ routing table error" message after BIOS POST, or simply hang up during BIOS POST. Any way to fix the problem?(9/5/2008)
Question (Q&A-66|233): I use Intel® CPUs, why the Vcore sometimes is lower than the value in the BIOS?(7/31/2008)
Question (Q&A-65|231): When installing NVIDIA GeForce 8400/8500 series PCIE VGA card on K10N78hSLI-WiFi / K10N78hSLI-1394 / K10N78hSLI-GLAN under Windows® XP/ XP 64-bit, I can not get full system memory. Besides, system shows two display adapters in the Device Manager. What can I do?
(6/26/2008)
Question (Q&A-64|227): How do I get my onboard LAN to work properly?(4/28/2008)
Question (Q&A-61|221): My motherboard is 4Core1600Twins-P35/4Core1600P35-WiFi(+). I want to overclock my FSB 800 CPU. Are there any tips to increase the overclocking capability of my system?(1/14/2008)
Question (Q&A-61|219): I can not access my SATA ODD drives (such like: LG BD/HD Player GGC-H20L, Pioneer BDC-SB20K, Pioneer DVR-212BK…) on ALiveNF7G-HDReady under Vista™. What can I do?(1/14/2008)
Question (Q&A-61|218): When I install AMD® Phenom CPU on ALiveNF6G-VSTA, I found Windows® Vista™ shows yellow " ! " mark on PCI Express standard Root Port in Device Manager. What do I solve it?(1/14/2008)
Question (Q&A-60|215): I'm using the AMD® AM2 Athlon 64X2 5000+ Black Edition CPU. The ratio of this CPU is unlocked. I would like to overclock it by adjusting the ratio. But after adjust the CPU ratio in BIOS and boot into the Windows, the ratio of this CPU does not change. What should I do?(12/19/2007)
Question (Q&A-59|214): I use a NVIDIA® 8800GT PCIE VGA card on VIA® chipset motherboard. But I got black screen on the monitor. How do I solve it?(11/5/2007)
Question (Q&A-55|203): I use an external USB HDD on ALiveNF7G-HD720P/ALiveNF7G-HDready. I feel that the speed of USB is slower. Is there any method to improve it?(6/25/2007)
Question (Q&A-55|202): ALiveNF7G-HD720P/ALiveNF7G-HDready support HDMI output?(6/25/2007)
Question (Q&A-52|197): If the MIDI/GAME port is enabled in the BIOS setup, the device manager will show yellow "!" under Windows® Vista™. Why?(3/19/2007)
Question (Q&A-51|195): I am using the ConRoeXFire-eSATA2/ 775XFire-eSATA2+/ 775XFire-eSATA2/ 775XFire-VSTA/ 775XFire-RAID motherboard. My Operating system was installed in a SATA/ SATA2 HDD with "IDE" mode. When I install the SATA2 driver (Intel® Matrix Storage Manager), system always pops an error message "This computer does not meet the minimum requirements for installing this software". Why?
IDE mode (In BIOS setup):

SATA2 driver:

Error Message:
(2/15/2007)
Question (Q&A-49|13): I am using the AMD® AM2 rev.G CPU. But the system always stops at POST after I turn on the system. I can't go into the operating system. What should I do?(12/19/2006)
Question (Q&A-49|189): I have AM2NF6G-VSTA/ALiveNF6G-DVI motherboard. The onboard LAN does not work properly under Windows® Vista™. How can I solve this?(12/19/2006)
Question (Q&A-49|188): I am using an AMD® AM2 rev.G CPU on AM2V890-VSTA/ ALiveSATA2-GLAN. I have enabled the "Cool'n'Quiet" in BIOS setup, installed the "K8 CPU driver" from support CD and chosen the "Minimal Power Management" in OS, but the Cool'n'Quiet function still does not work. What can I do?(12/19/2006)
Question (Q&A-48|187): I have 939Dual-SATA2 / 939Dual-VSTA / 939A8X-M / K8A8X-M / K8Upgrade-1689/K8Combo-Z motherboard. When using Nvidia 7600GS/6600LE/6800GS/7800GS "AGP" card, I am not able to install the VGA card driver. How can I solve this?(11/19/2006)
Question (Q&A-46|183): My system is based on 775Dual-VSTA / ALiveSATA2-GLAN / AM2V890-VSTA with Windows® XP / Windows® 2000 operating system. After updating to the latest BIOS, I found two issues.
1.I can't find the "HD Audio Driver and Application" link in the menu of support CD.
2.There is a yellow exclamation mark in Device Manager.
What could I do?(9/19/2006)
Question (Q&A-46|182): I'm using the Core 2 Duo E6XXX CPU and DDRII 533/667 RAM on 775Dual-VSTA motherboard. But the system is very unstable. Sometimes it gets blue screen or fail when installing the Windows® XP or some applications. How do I fix this problem?(9/19/2006)
Question (Q&A-45|181): What key should I press to enter into BIOS setup? What key should I press to enter into boot menu?(8/18/2006)
Question (Q&A-45|180): When I use Maxtor Diamond Max 17 SATAII HDD to install Windows® XP on 775i65GV / 775i65G / P4i65G / ConRoe865PE / ConRoe865GV, the first screen of Windows® XP installation takes long time and system hang up at partition HDD stage. What could I do?(8/18/2006)
Question (Q&A-45|179): My motherboard is AM2XLI-eSATA2. How do I install Windows® XP on SATA HDD in AHCI mode?(8/18/2006)
Question (Q&A-44|177): I'm using a SATA HDD. My computer was running fine. But one day I turn on my computer, it keeps restarting itself after Windows® Logo page (at startup). Do you have any idea what possibility causes this?(7/21/2006)
Question (Q&A-44|176): I use 775VM800/P4VM800/K7S41GX/K7S41 motherboards. Do these models support 1440x900 resolution?(7/21/2006)
Question (Q&A-43|175): How do I use 4 SATA HDDs to build system in RAID0 mode on K8SLI-eSATA2, 939SLI-eSATA2 and 939SLI32-eSATA2?(5/24/2006)
Question (Q&A-43|174): If I use Conroe 1066-CPU on 775Dual-VSTA. What kind of memory should I use?(5/24/2006)
Question (Q&A-42|173): How do I enable Intel® Matrix Storage Manager on 775XFire-eSATA2 and 775XFire-RAID?(4/21/2006)
Question (Q&A-42|170): When I use DDR 400 (200 MHz) memory on my board, it shows that the DRAM frequency is running at DDR 333 (166MHz) in BIOS main page. The BIOS option "DRAM Frequency" is set at default setting "Auto". Why?(4/21/2006)
Question (Q&A-41|168): My motherboard is 775XFire-RAID, its SATA controller is in Intel® ICH6R. But when I install windows 2000/XP and press F6 to load the SATA driver diskette, I cannot see the items for ICH6R. What should I do?(3/20/2006)
Question (Q&A-41|167): I installed a SATA hard disk and a CD/DVD drive on 775Twins-HDTV/P4Twins-HDTV, connected the hard disk to SATA1 connector and the CD/DVD to IDE1. Enabled "ATA Combination Mode" in BIOS settings. But the motherboard could not detect the CD/DVD drive. Why?(3/20/2006)
Question (Q&A-40|164): If I use AC'97 front audio panel with, how do I connect to the High Definition Audio header on the motherboard and get front audio work?(2/17/2006)
Question (Q&A-37|157): I installed a Windows XP operating system for 775Twins-HDTV in my SATA HDD. I want to duplicate my SATA HDD to another new SATA HDD by using GHOST program. After finished, the new duplicated SATA HDD cannot boot up. What should I do?(11/18/2005)
Question (Q&A-37|156): I am a K8NF4G-SATA2 / 939NF4G-SATA2 user. Is it possible that I can adjust the onboard VGA shared memory to 256MB?(11/18/2005)
Question (Q&A-37|155): When I play media files with SATA hard disk on 939A8X-M / K8A8X-M / K8Upgrade-1689 / K8COMBO-Z, the screen lags and the sound also becomes abnormal. How should I fix this problem?(11/18/2005)
Question (Q&A-36|152): How do I use "Boot from Network" function on ASRock motherboard?(10/17/2005)
Question (Q&A-35|151): I use an AMD Sempron 2500+ 64bit CPU with K8Upgrade NF3/ K8 Combo-Z/ K8Upgrade-VM800/ K8Upgrade-PCIE/ K8Upgrade-1689/ K8A8X-M motherboard. According to the specification of the boards, it supports CPU Vcore adjustment and CPU multiplier setting functions. However, the "Processor Voltage" and "Processor Multiplier" options are showed as gray in BIOS, I can't change it. Why?(9/20/2005)
Question (Q&A-33|146): I would like to install Red Hat Linux 9.0 on my VIA 8237/8237R based motherboards. But after I finished the installation of Red Hat Linux 9.0, it hung with kernel panic during boot-up. The error message is shown as below:

How do I fix this problem?(7/15/2005)
Question (Q&A-32|144): I am using AMD FSB 200Mhz CPU on K7VT4A PRO, I cannot set my DDR333/ DDR400 memory to DDR333/ DDR400 under BIOS setting. Why?(6/23/2005)
Question (Q&A-32|143): I have a P4i65PE motherboard. The SPEC of P4i65PE supports "Bypass Access Technology (BAT)" on ASRock website. How do I get this function to work?(6/23/2005)
Question (Q&A-32|142): I used Sempron 2600+/2800+ CPU with K8Upgrade-760GX / K8Combo-Z. The specification of the boards can support CPU Vcore adjustment and CPU multiplier setting functions. But in the BIOS setting, this option is showed as gray and can not change the setting. Why?(6/23/2005)
Question (Q&A-31|140): I am a K8Upgrade-VM800 / P4VM8 / 775VM8 / P4V88+ / 775V88+ user. I found that a new option "SATA Operation Mode" was added in the latest production BIOS. What is the option for? How should I set it?(5/15/2005)
Question (Q&A-31|139): I am going to use K8 Combo-Z / 939A8X-M / K8Upgrade-1689 / K8A8X-M to build up my system. I found that there is a new option "SATA Operation Mode" was added in the latest production BIOS. What is the option for? How should I set it?(5/15/2005)
Question (Q&A-31|138): My Windows® 98SE / ME system is built by K8 Combo-Z / 939A8X-M / K8Upgrade-1689 / K8A8X-M. I found the latest released BIOS which was added a new option-SATA Operation Mode. Can I use the BIOS for my system?(5/15/2005)
Question (Q&A-28|126): I am a P4i48 user. After I installed Intel INF driver and restarted the system, it could not enter into OS. Why?(2/18/2005)
Question (Q&A-27|124): If I use only one 128MB memory on the ASRock board with integrated VGA (ex. K7VM3, K7S41/GX, etc...), what share memory size should I choose?(1/18/2005)
Question (Q&A-27|123): If I use a SATA HDD and an IDE HDD together on P4i65GV, how do I boot from SATA HDD?(1/18/2005)
Question (Q&A-27|122): My hard drives are Maxtor Diamond MAX 10 and MaxLine III SATA 250 GB and 300 GB with 16 MB cache buffer. My hard drives can not be detected correctly during the POST, what can I do?(1/18/2005)
Question (Q&A-27|125): I want to install Linux Red Hat 9.0 with HT CPU on my P4i65GV. After installation completed and entered into OS, there are two kinds of OS for choosing: 2.4.20-8smp, and 2.4.20-8. When entering into OS 2.4.20-8smp and selecting shut down, it will not shut down properly. How should I solve the problem?(1/18/2005)
Question (Q&A-26|121): I used Prescott CPU and P4i45GV/P4i65GV. I wanted to use NT4.0, but the installation can not be completed. What should I do?(12/15/2004)
Question (Q&A-24|115): My motherboard is K7S41(GX), what should I set in the BIOS setup to use the on-board VGA with a PCI VGA card for dual monitors function?(10/15/2004)
Question (Q&A-23|111): I use 3.2G/3.4GHz CPU on P4i65GV / P4i48 / 775i65GV. But CPU speed shows 2.8G? How do I fix it?(9/14/2004)
Question (Q&A-23|112): My ASRock motherboard supports Hybrid Booster. Is Hybrid Booster a utility to install? Where can I get it?(9/14/2004)
Question (Q&A-22|109): My motherboard is K7S8X. I can't format my Samsung hard drive and install OS. What should I do?(8/16/2004)
Question (Q&A-22|106): Does my ASRock K7 motherboard, which supports Athlon XP FSB 333 MHz CPU, support AMD® Sempron CPU?(8/16/2004)
Question (Q&A-21|105): I have an ASRock INTEL ICH5 south bridge based motherboard (P4i65GV, P4i48..). In BIOS setup---IDE Configuration---Onboard IDE Operate Mode, there are two options "Enhanced Mode" and "Compatible Mode". Which one should I select? What is the difference between them?(7/12/2004)
Question (Q&A-21|104): My motherboard is K7S8X. When I connect my HDD on primary IDE with jumper setting at master and AOpen DVD\CD-RW combo drive on primary IDE with jumper setting at slave, it takes more than 1 minute to login Windows XP. How can I solve this problem?(7/12/2004)
Question (Q&A-20|99): I have installed 1 SATA HDD and 1 IDE HDD (or SCSI card with SCSI HDD) on my P4i48 motherboard, how can I select IDE HDD (or SCSI HDD) in the Boot Device Priority?(6/11/2004)
Question (Q&A-18|91): I bought a new large size (80GB) HDD. After I installed it to my ASRock M/B, the BIOS only recognized it as a 32GB HDD. How can I get the full capacity of the HDD?(4/15/2004)
Question (Q&A-18|89): My on-board LAN is not working, I found that the MAC address of my on-board LAN is 00-00-00-00-00-00 or FF-FF-FF-FF-FF-FF. What's wrong?(4/15/2004)
Question (Q&A-17|88): My motherboard is P4S61. If I connect the hard drive and non-UDMA CD-ROM on the same IDE channel, I can not install Windows® XP. What can I do?(3/15/2004)
Question (Q&A-17|86): My motherboard is Intel or ALi south bridge based motherboard. When I connect the ATX power connector to the motherboard, the system power on right away. Why?(3/15/2004)
Question (Q&A-16|84): My motherboard is K7S8XE, what is the function of USB 2.0 controller option in the BIOS setup?(2/17/2004)
Question (Q&A-15|80): My motherboard is K7S8X R 3.0. How much Vcore voltage would be increased if I enable "Over Vcore Voltage" in the BIOS setup?(1/14/2004)
Question (Q&A-15|79): My motherboard is K7S8XE+. There are error messages appeared when I am making the SATA driver diskette. What should I do?(1/14/2004)
Question (Q&A-15|78): In GE Pro-M2 latest BIOS advanced menu, there is one option named "Flexibility". What's the function?(1/14/2004)
Question (Q&A-14|75): My parallel port printer can't work normally with my ASRock motherboard. What should I do now?(12/12/2003)
Question (Q&A-14|74): I'm using an add-on LAN card on my ASRock motherboard. The LAN card provides a "Wake On LAN" connector with a cable. Is there a connector on the motherboard so that I can plug this cable?(12/12/2003)
Question (Q&A-13|70): When I try to create my K7S8XE+ SATA driver diskette and boot up with the driver CD, the system locks up. What should I do now?(11/14/2003)
Question (Q&A-13|69): In the beginning of P4VT8 SATA driver diskette creating process, my USB keyboard seems doesn't work. What should I do?(11/14/2003)
Question (Q&A-13|68): My motherboard is SiS chipset based K7S8XE, why my USB 2.0 hard disk box can not be recognized under Windows XP?(11/14/2003)
Question (Q&A-12|63): When I was installing the Windows 98SE on K7VT4-4X motherboard, the H/W info error message appeared while last 3 minutes of installation, what should I do?(10/15/2003)
Question (Q&A-12|62): I'm using an ASRock motherboard which supports Hyper-Threading technology. How come there is no Hyper-Threading technology option in BIOS setup?(10/15/2003)
Question (Q&A-11|59): I'm using an AGP 8X card to replace the old AGP 4X card on P4VX4. In the BIOS, I can see AGP mode icon when the AGP 4X card is installed. But there is no AGP mode option when AGP 8X card is installed. Why?(9/15/2003)
Question (Q&A-11|58): When I run the "GHOST" program on my K7S8X, the speed of "GHOST" seems slower than others. How could I improve it?(9/15/2003)
Question (Q&A-10|52): What is Boot Failure Guard (B.F.G)? How do I enable this function?(8/15/2003)
Question (Q&A-09|46): How could I use Wake on LAN function?(7/9/2003)
Question (Q&A-09|45): I'm using ASRock motherboard. In the BIOS, I found that the Vcore is a little bit higher. Is this normal?(7/9/2003)
Question (Q&A-09|44): When I manually increase CPU host frequency in the BIOS on K7S8X(E), will AGP and PCI speed up at the same time?(7/9/2003)
Question (Q&A-08|43): How to clear CMOS? (6/13/2003)
Question (Q&A-08|41): I found two digits or letters changing at the right bottom corner during POST screen. What is it?(6/13/2003)
Question (Q&A-08|39): When I use ASRock P4i45G(L) M/B, I see there is 1MB shared memory from the system memory shown in the POST screen during boot process. What is the 1MB shared memory used for? (6/13/2003)
Question (Q&A-08|38): How do I get the correct CPU speed after updating the BIOS?(6/13/2003)
Question (Q&A-06|29): K7S8X supports AGP 8X, but why can't I adjust to AGP 8X mode in BIOS?(4/15/2003)
Question (Q&A-06|25): Sometimes I cannot boot up from my floppy disk, Why?(4/15/2003)
Question (Q&A-05|23): Where can I get the detailed BIOS setting description?(3/3/2003)
Question (Q&A-05|20): After I updated BIOS, ASRock LOGO disappeared when booting up. Why?(3/3/2003)
Question (Q&A-04|17): Should I clear the CMOS after I upgrade the BIOS?(1/30/2003)
Question (Q&A-04|16): How can I set CPU FSB (Front Side Bus) correctly?(1/30/2003)
Question (Q&A-04|15): When I want to install an add-on AGP graphics card, do I need to adjust any settings in the BIOS if my motherboard has Onboard VGA?(1/30/2003)
Question (Q&A-03|14): If I want to use add-on AGP card on G Pro, do I need to change anything in the BIOS utility?(12/25/2002)
Question (Q&A-01|2): What's the meaning of AMI BIOS Beep Codes?(10/29/2002)
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The picture of the user interface above is a sample for reference. The actual user interface may vary due to updated software versions.