Question: My system does not start. I have no output on my display. What can I do? (7/1/2020) Answer: Please refer to the following flow chart for basic debugging.
If the procedure above does not help to solve your problem, please contact the seller or local dealer for help. Or go to Support\Contact Technical Support to submit your question. Then our customer service staff will reply to you as soon as possible.
Question: How do I enable Optane H10 when another Intel M.2 SSD is installed on Intel 300/400 series platform?(9/1/2020) Answer: To enable an Optane H10 while another Intel M.2 SSD is installed, please refer to the following steps:
Step 1. Make sure that H10 Optane memory is installed in the Optane supporting M.2 socket by checking the storage section of the motherboard web page.