Question: My system does not start. I have no output on my display. What can I do? (7/1/2020) Answer: Please refer to the following flow chart for basic debugging.
If the procedure above does not help to solve your problem, please contact the seller or local dealer for help. Or go to Support\Contact Technical Support to submit your question. Then our customer service staff will reply to you as soon as possible.
Question: I cannot copy files via ASMedia USB3.0 ports when using XFast USB under Windows 8. How do I solve this problem?(3/1/2013) Answer: If you want to use XFast USB on ASMedia USB3.0 port, please uninstall ASMedia USB3.0 driver and use Windwos 8 inbox driver.