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Q (524): I cannot control the RGB lighting of the graphics card. What can I do to fix it?(3/1/2023)
A:Please flash the RGB controller firmware of the graphics card via the following procedure.
Step 1. Find and download the correct firmware for your graphics card.

 GPUModelDownload
AMDRX 7900 XTXRX7900XTX AQ 24GOLink
RX7900XTX TC 24GOLink
RX7900XTX PG 24GOLink
RX 7900 XTRX7900XT TC 20GOLink
RX7900XT PG 20GOLink
RX 7900 GRERX7900GRE SL 16GOLink
RX 7800XTRX7800XT PG 16GOLink
RX7800XT SL 16GOLink
RX 7700XTRX7700XT PG 12GOLink
RX7700XT SL 12GOLink
RX 7600RX7600 PG 8GOLink
RX7600 SL 8GOLink
RX 6950 XTRX6950XT OCF 16GLink
RX6950XT PG 16GOTBA
RX 6900 XTRX6900XT OCF 16GLink
RX6900XT PGD 16GOLink
RX 6800 XTRX6800XT TCX 16GOLink
RX6800XT PG 16GOLink
RX6800XT PGD 16GOLink
RX 6800RX6800 PGD 16GOLink
RX6800 CLP 16GOLink
RX 6750 XTRX6750XT PGD 12GOLink
RX 6700 XTRX6700XT PGD 12GOLink
RX 6650 XTRX6650XT PGD 8GOLink
RX6650XT SL 8GOLink
RX 6600 XTRX6600XT PGD 8GOLink
IntelArc™ A770A770 PGD 8GOLink


Below steps use the RX 7900 XTX Phantom Gaming 24GB OC (RX7900XTX PG 24GO) as example. File and folder names can be different when using another card.

*Please make sure that the graphics card driver is installed before flashing the RGB firmware.
*Exit the RGB software before flashing the RGB firmware (and make sure it is not running in the background).


Step 2. Please extract the RGB firmware tool and copy the path of the folder that contains the RGB firmware.

I cannot control the RGB lighting of the graphics card. What can I do to fix it?

Step 3. Open Command Prompt as administrator.

I cannot control the RGB lighting of the graphics card. What can I do to fix it?

Step 4. Type cd and paste the path that you have just copied.

Step 5. Hit the Enter key.

I cannot control the RGB lighting of the graphics card. What can I do to fix it?

Step 6. Type the word "Update” and press the Tab key on the keyboard. A full command file name will show up.

I cannot control the RGB lighting of the graphics card. What can I do to fix it?
*The command will be vary based on the graphics card used.


Step 7. Use the Enter key to start flashing the RGB firmware. Give it some time.

Step 8. Once the RGB firmware is updated, the command prompt will show "Update Pass.”

I cannot control the RGB lighting of the graphics card. What can I do to fix it?

Step 9. Start the ASRock RGB software and check if the graphics card's RGB lighting can be controlled.

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