A:Please follow the steps below,,
1. Please update your Etron USB3.0 driver v0.104 from the link below,
https://download.asrock.com/Drivers/others/Etron(0.104.WHQL).zip
2. Please contact JMicron and ask them to help you with firmware update.
You could contact JMicron with information below,
Email: fae@jmicron.com

Please kindly inform JMicron the driver version (v0.104) you are using for their reference.