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Q (510):
How to check the RAID configuration via the Intel RST application under Windows 11?(12/15/2021)
A:Please refer to the following steps to check the RAID configuration.
Step 1: Obtain the Intel(R) RST driver installation package and run the executable (SetupRST.exe).
*RST driver can be obtained via the download section of the product page on the ASRock website.
*Default settings and name of the driver may vary and is subject to change without notice.
Step 2: Install using the default setting and reboot the computer.
Step 3: From Windows desktop, find and launch the Intel® Optane(TM) Memory and Storage Management application.
Q (505):
Why does the ASRock Timing Configurator show strange values, and how can I use this OC software under Windows 11? (10/1/2021)
A:Microsoft® Windows 11® has a security function called "Memory integrity”. This function can prevent attacks from inserting malicious code into high-security processes, but it will interfere with the ability to read sensor values and affect the function of OC software.
We recommend temporarily disabling this function when you would like to use OC software. Please refer to the following steps to deactivate it.
Step.2 Press "Core isolation details”.
Step.3 Disable "Memory integrity” and restart the system to apply the setting.
Q (502):
How do I check if a system supports TPM 2.0 and bitlocker?(7/1/2021)
A:Please refer to the following for the Bitlocker status, Suspend / Resume Bitlocker and TPM version information.
[Bitlocker Drive Encryption]
(1) Bitlocker status
To check the Bitlocker status, please refer to the following steps.
Step 1 – Please go to Control Panel > System and Security > Bitlocker Drive Encryption
Step 2 – The Bitlocker status is shown under the red-boxed section as in the following picture.
(2) Suspend / Resume Bitlocker
The bitlocker feature can be suspended and resumed when Bitlocker Drive Encryption is enabled.
Step 1 – Please go to Control Panel > System and Security > Bitlocker Drive Encryption
Step 2 – Click the "Suspend protection” as shown in the red-boxed below.
Step 3 – Click the "Resume protection” as shown in the red-boxed below.
[TPM Version]
To check the TPM version, please refer to the following steps.
Step 1 – Press hotkeys "Windows + R” together to open the Run box.
Step 2 – Type in "TPM.MSC" to open the Windows TPM management tool.
Step 3 – The TPM Management window will open.
Information such as TPM version can be found in the TPM Management window.
Q (500):
TPM2.0 module is required in Windows 11 specification, does it need TPM2.0 hardware module?(7/1/2021)
A:No, please enabled [Intel® Platform Trust Technology (Intel® PTT)] or [AMD CPU fTPM] feature under UEFI BIOS. It supports the TPM2.0 feature without TPM2.0 hardware module.
ASRock Intel Platform
For the new Microsoft® Windows 11 installation, we recommend disabling the CSM setting before using the Intel® PTT.
Supported platform.
Generation
Supported Chipset
Intel 300 series
Z390, Z370, H370, B360, B365, H310, H310C
Intel 400 series
Z490, H470, B460, H410
Intel 500 series
Z590, B560, H510, H570
Intel X299 series
X299
Intel SoC series
Gemi Lake, Gemi Lake Refresh
*Intel® PTT is supported. The actual support may be varied based on official release of Windows 11 by Microsoft®.
BIOS option
(a) Go to "Security page” to find the "Intel® Platform Trust Technology” option.
(b) Enabled "Intel® Platform Trust Technology” under UEFI BIOS
Step 2. Click on the "Nahimic Companion icon” at the Windows Notification Area (System Tray) to open Nahimic Companion. There you can update the Nahimic utility and driver.
Step 3. Please type "Nahimic” in the Window 10 search bar to open the Nahimic utility (the app, not Nahimic Companion).
Step 4. The Equalizer icon will appear in the Nahimic utility.
Q (495):
I cannot control the RGB lighting via RAZER Synapse on my X570/B550 Taichi Razer Edition motherboard. How do I solve this problem?(1/1/2021)
A:Please flash the RGB controller firmware by following the steps below.
Step 1.
Download the firmware file from ASRock website and extract the compressed file.
Step 2.
Execute "UpdateFW.cmd” to update the RGB controller firmware.
Step 3.
After step 2 please wait for 10 seconds or so and the firmware flash will finish.
Step 4.
After the message "update firmware SUCCESS” is shown please restart your system.
Q (452):
Posso usare Ryzen Master e A-Tuning contemporaneamente sulla piattaforma AM4?(10/1/2017)
A:No, Ryzen Master e A-Tuning leggono posizioni diverse, quindi Ryzen Master e A-Tuning non possono essere usati allo stesso tempo.
Q (424):
Come faccio a controllare ASRock RGB LED sulla scheda madre AM4?(3/1/2017)
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(10/1/2021)
