ASRock > FAQ

Question: Microsoft will update the Secure Boot certificates. What do I need to do?(3/16/2026)

Answer:
You only need to follow one of the update methods below and wait for the new Windows Boot Manager to take effect:

Method 1: Update through Windows Update

If Windows Update is turned on and Secure Boot is enabled (see "How to enable Secure Boot”), supported Windows devices will automatically download and install the new Secure Boot certificates and the new Boot Manager.

Since 2024, Microsoft has been rolling out the new Secure Boot database update in phases. All devices with Secure Boot enabled will receive the update automatically before the certificate expires in June 2026.

With default settings, users usually do not need to do anything manually. Just keep Windows Update enabled and wait for the update to install automatically.

Method 2: Manually update the UEFI / BIOS
Note:After updating the BIOS, the system may ask for your BitLocker recovery key to unlock Windows.
You may also choose to turn off Device Encryption and Standard BitLocker Encryption before updating the BIOS, then turn them back on afterward to keep your data safe.

If your device cannot get the update through Windows Update, you can download and install the latest UEFI BIOS from the official website to get the updated Secure Boot certificates.

1. Visit the ASRock official website, search for your motherboard model, and download the latest UEFI BIOS from the support page.

2. Clear the Secure Boot keys.
① After updating the BIOS and rebooting, enter BIOS Setup and go to:
Advanced \ Security > Secure Boot

② If Secure Boot Mode is set to Standard, change it to Custom.

If Secure Boot Mode is set to Standard, change it to Custom.

③ Select Key Management.

④ Select Clear Secure Boot Keys, then choose [Yes].

⑤ Confirm that all UEFI Secure Boot keys (PK, KEK, DB, DBX) have been cleared.

3. Install the default Secure Boot keys.

① After clearing the keys, select Install Default Secure Boot Keys, then choose [Yes].

② Confirm that the Size/Number of Keys for PK / KEK / DB / DBX is not 0, and the Key Source shows [Factory]. This means the Secure Boot key update is complete.

4. How to check the Secure Boot key status?
① In BIOS, go to: Security > Secure Boot > Key Management

② Select Key Exchange Keys (KEK) choose "Details”:

③ Make sure that KEK Management contains:
- Microsoft Corporation KEK 2K CA 2023

④ Select Authorized Signatures (db) choose "Details”:
Microsoft Corporation KEK 2K CA 2023

⑤ Make sure that DB Management contains:
- Microsoft Option ROM UEFI CA 2023
- Microsoft UEFI CA 2023
- Windows UEFI CA 2023
Check that DB Management contains

#SecureBoot #Certificat #Key #Windows #Boot #Manager #BitLocker #PK #KEK #DB #DBX #CA2023 #SecureBootUpdate #SecureBootKeys #SecureBootCertificate #UEFISecureBoot #WindowsUpdate #BootManager #WindowsBootManager

Question: I am looking for Pre-boot DMA Protection option, but I cannot find it in the BIOS interface. Where can I locate this option?(12/16/2025)

Answer:
The option name varies across different platforms. Please refer to the following screenshots to identify the correct option and its location in the BIOS menu.

Intel platform

● Intel 600, 700 series

● Intel 800 series

Note:
Please first update BIOS to the latest version to obtain this option on Intel 600, 700 and 800 platforms.

AMD Platform

● AM4 series

● AM5 series

Users can enable this option if they encounter game‑related or security‑related problems.

#DMA #Pre-boot #IOMMU #DMA Protection

Question: Some new games like Battlefield 6 or Call of Duty: Black Ops 7 require Secure Boot and TPM 2.0 to provide kernel level anti cheat protection. How do I enable these options on ASRock AM4 motherboards?(10/3/2025)

Answer:
On recent platforms such as AMD 800 and AMD 600 series, Secure Boot and TPM 2.0 are enabled by default. With these platforms, there is no need to change BIOS settings.
However, if you are still using an AM4 motherboard, Secure Boot and TPM 2.0 might not be enabled. Also, the TPM firmware might have to be updated.
Before enabling Secure Boot, you must check your disk partition style and BIOS settings to ensure they meet the requirements for Secure Boot.

Secure Boot System Requirements

1. Partition Style: GPT (GUID Partition Table). If the disk is MBR (Master Boot Record), please convert it to GPT.
2. BIOS Mode: UEFI only. Legacy or CSM mode doesn't support secure boot.

How to check if the current partition type supports Secure Boot

1. Right-click the Windows button on the desktop and select "Disk Management”.

2. Right-click the disk where Windows is installed and select the ""Properties"".

3. Click the "Volumes” tab and check if the partition style is "GPT”.

GPT partition style can support Secure Boot. You can skip below steps 4-7.

4. If the partition style is "MBR”, please make a backup of important data on the system and refer to steps 5-7 to convert the partition style to GPT.

If you have multiple OS installations or if some system partition is on a different drive than where the OS is, the conversion might not have the desired result. Please backup your DATA and reinstall the OS.
If the partition style is

5. Type "CMD" in the Windows search bar, right-click on "Command Prompt” and choose to run as administrator.
Type

6. Type the command "mbr2gpt /convert /allowFullOS” to convert the partition style and press [Enter].

7. Restart the system, and the BIOS Mode/Partition style will be converted to UEFI/GPT.

Switching to UEFI Mode and Enabling Secure Boot in BIOS

1. Please press the "F2” key during POST to enter BIOS setup.
Go to Boot\CSM (Compatibility Support Module) and set "CSM” to "Disabled”.
Press the "F10” key to save configuration changes.

2. Go to Security\Secure Boot and set "Secure Boot Mode” to "Custom”.
$Go to Security\Secure Boot and set$

3. Please press "Install default Secure Boot keys” and select "Yes” to install Secure Boot keys. If at this point this option is greyed out, Secure Boot key have been loaded already.

4. Set "Secure Boot” to "Enabled”. Then press the "F10” key to save configuration changes.
Set

5. After the system restarts, go to Security\Secure Boot, and make sure that Secure Boot is showing "Active”.
$After the system restarts, go to Security\Secure Boot, and make sure that Secure Boot is showing$

Update BIOS and AMD fTPM

To ensure compatibility between games and Secure Boot/TPM 2.0, ASRock has released new BIOS versions for AM4 motherboards, to update to AMD fTPM 3.x.2.x version.

Type "TPM.msc" in the Windows search bar to find the current fTPM version.

If your current fTPM version is 3.x.0.x, we recommend updating to the latest BIOS version to get the fTPM update. This BIOS version should help you to enable anti-cheat on for example Battlefield 6 or Call of Duty:Black Ops 7.
Update BIOS and AMD fTPM

fTPM 3..2. (TPMB) Information

AMD has informed us that only CPUs with below former codename support fTPM 3.*.2.* (TPMB).

Raven2
Picasso
Matisse
Renoir
Cezanne
Vermeer

Please use below link to check if your CPU's former Codename is in the support list.
https://www.asrock.com/support/cpu.asp?s=AM4

If your CPU is not in the supported CPU lineup for TPMB compatibility, based on AMD's official specifications, your CPU does not meet the security requirements necessary for your game.

#Update #fTPM #Attestation #anti-cheat #anti #BF6 #Battlefield 6 #Battlefield #EA Javelin #COD22 #Call of Duty:Black Ops 7 #BO7 #secure boot #TPM

Question: My system has hardware monitoring software installed, such as HWiNFO64. My computer fails to boot after restarting. What should I do?(5/14/2025)

Answer:
On the AMD AM5 platform, restarting the system while hardware monitoring software is running may cause a reboot to fail.
If your system can boot normally but encounters issues during a restart, please close all hardware monitoring software and try restarting the system again.
When the system fails to reboot properly, the motherboard's "Dr. Debug” display and "Post Status Checker (PSC)” may show the following statuses:

X870E Nova WiFi	X870 Pro RS	X870 Steel Legend WiFi
Dr. Debug display "0d”.	The CPU and DRAM LEDs will remain solidly lit.	The CPU LED will remain solidly lit, and the DRAM LED will blink.

#AM5 #reboot #Dr. #Debug #Post #Status #Checker #PSC

Question: After installing the system, I noticed that the power supply fan wasn't spinning when I powered it on, but the system booted up normally. Is this normal?(12/19/2024)

Answer:
Yes, this is normal.
The power supply supports the iCOOL Intelligent Fan Control Mode.
When "iCOOL Mode" is enabled, the power supply operates in an energy-saving manner, allowing the fan to remain off during low to moderate loads. The fan will only activate when the power load increases or the temperature rises above a certain threshold.

This feature operates in "Auto" mode by default, but certain models feature or include an iCOOL Intelligent Fan Control Mode switch. You can refer to the specifications of your selected model to determine whether it operates automatically or includes the iCOOL Intelligent Fan Control Mode switch.

#Supply #Power #icool #Fan #ECO

Question: After I tried to overclock the memory, my system with Z890 motherboard cannot power on. What should I do?(10/29/2024)

Answer:
Overclocking results may vary between different CPUs and hardware configurations.
If the system fails to power on boot when the power button is pressed (no fans spinning) after loading XMP or overclocking memory, please follow below steps.
1. Switch off power completely. Wait at least 20 seconds. Switch power back on and start the system.
2. If that fails, please clear the CMOS. See the user manual for the clear CMOS procedure for your motherboard.
3. In case that does not help, use flashback to update to the latest BIOS. The BIOS is available via the ASRock website. Please make sure to select the correct model, as some model names are similar.
Visit ASRock's website: https://www.asrock.com/support/index.asp?Model=Z890

#Intel Z890 #series #Z890 #overclocking #unstable #memory #frequency #memory #speed

Question: How do I configure Realtek 5.1ch audio output on N100M under Windows 10?(10/29/2024)

Answer:
Please follow the steps below.
1. Go to BIOS\Chipset Configuration and set Intel SST to "Enabled”.

$Go to BIOS\Chipset Configuration and set Intel SST to$

2. Boot into Windows. Download and install Realtek high definition audio driver version:6.0.9503.1_RTK_SST and follow the instructions, restarting the system after the installation.
Realtek high definition audio driver ver:6.0.9503.1_RTK_SST:

https://download.asrock.com/Drivers/All/Audio/Realtek_Audio(v6.0.9503.1_RTK_SST).zip

3. After the restart, please check Device Manager > Sound, video and game controllers.

After the restart, please check Device Manager > Sound, video and game controllers.”

#N100M #Realtek #Audio #5.1 #HDMI #Audio #ISST #Intel #SST #surround #sound #no #sound #audio #driver #Intel #Audio #Win #10 #Windows

Question: My software requires Secure Boot to be enabled. How can I set it up?(8/16/2023)

Answer:
Please follow the steps below to enable Secure Boot.
Step 1.
Please press the "F2” key during POST to enter BIOS setup.
Go to Boot\CSM (Compatibility Support Module) and set "CSM" to "Disabled".
Press the "F10” key to save configuration changes.

Step 2.
Go to Security\Secure Boot and set "Secure Boot Mode" to "Custom".

$Go to Security\Secure Boot and set Secure Boot Mode to Custom.$

Step 3.
Please press "Install default Secure Boot keys" and select "Yes" to install Secure Boot keys.

Please press Install default Secure Boot keys and select Yes to install Secure Boot keys.

Please press Install default Secure Boot keys and select Yes to install Secure Boot keys.

Step 4.
Set "Secure Boot" to "Enabled". Then press the "F10" key to save configuration changes.

Set Secure Boot to Enabled. Then press the F10 key to save configuration changes.

Step 5.
After the system restarts, go to Security\Secure Boot, and make sure that Secure Boot is showing "Active".

$After the system restarts, go to Security\Secure Boot, and make sure that Secure Boot is showing Active.$

*AM5 platform
If a prompt "Discard Changes and Exit" appears after clicking "Install default Secure Boot keys" and selecting "Yes", please select "No" and continue to step 4.

If a prompt Discard Changes and Exit appears after clicking Install default Secure Boot keys and selecting Yes, please select No and continue to step 4.

If a prompt Discard Changes and Exit appears after clicking Install default Secure Boot keys and selecting Yes, please select No and continue to step 4.

#Secure #Boot #Secure #Boot #keys #Active #Valorant

Question: How can I let my ARC graphics card enter power saving mode?(4/11/2023)

Answer:
Please check below table and follow the instructions.

Overview

● ASRock ARC graphics card firmware (FW) update

	A770 PGD	A770 CL	A750 CLD	A380 CLI	A770 LE
Intel graphics card driver	Required	Required	Required	Required	Required
Update the graphics card FW	Required	No need	Required	No need	No need
Set PCIe power to "Maximum power savings"	Required	Required	Required	Required	Required
Reinstall the graphics card driver and check the "GPU Core Power"	Required	No need	Required	No need	No need

● BIOS Setting for ARC GPU Power Saving
■Intel Platform
■AMD Platform

● Power Consumption After Updating FW and Changing the BIOS Settings
■Table

ASRock ARC graphics card FW update

Preparation:
1. Graphics card driver
https://www.intel.com/content/www/us/en/download/726609/intel-arc-iris-xe-graphics-whql-windows.html
2. FW update tool
https://download.asrock.com/TSD/Desktop/FAQ/IGFXUpdate(v1.0.1).zip
3. Set PCIe power to maximum power savings

Procedures
●Intel Graphics Card Driver
Go to Intel's official website to download and install the latest official graphics card driver.

Go to Intel's official website to download and install the latest official graphics card driver.

● Update the Graphics Card FW
Step 1. Download and unzip IGFXUpdate(v1.01.1).
Step 2. Run "IGFXUpdate”
Run

Step 3. Click Yes to restart the system.

Step 4. After the system has restarted, the FW update will begin.
*If this message doesn't show up, please disable the "Secure Boot” in BIOS and try again.

Step 5. During the update, the following security message will pop up.

Step 6. Click on Install this driver software anyway.

Step 7. The update process will proceed. The screen might blink during the update.

Step 8. Please restart your computer when the following prompt is shown.

Please restart your computer when the following prompt is shown.

● Set PCIe Power to Maximum Power Savings
Step 1. Go to [Control Panel\Hardware and Sound\Power Options\Edit Plan Settings\Change] and click [Change advanced power settings].
click Change advanced power settings.

Step 2. Scroll down to PCI Express\Link State Power Management and select Maximum power savings. Make sure to click apply to apply the changes.

● Re-install the Graphics Card Driver and Check the GPU Power

Step 1. Reinstall the latest graphics card driver.
Step 2. To check the power consumption of the Intel ARC graphics card, please open Intel Arc Control and find the GPU Core Power.

To check the power consumption of the Intel ARC graphics card, please open Intel Arc Control and find the GPU Core Power.

BIOS Setting For ARC GPU Power Saving

● ASRock Intel Motherboard:
Required BIOS Version:
700-series motherboard: Please use the latest BIOS
600/500/400-series motherboard: Use the latest BIOS. It that does not work, please contact ASRock Technical Support. https://event.asrock.com/tsd.asp
BIOS Settings for all ASRock Intel models:
In BIOS > Advanced > Chipset Configuration, apply the following settings.
PCI Express Native Control: Enabled
PCIE ASPM Support: L1
PCH PCIE ASPM Support: L1
BIOS Setting For ARC GPU Power Saving

● ASRock AMD Motherboard:
Required BIOS Version:

Platform	600 series	500 series	400 series	300 series
BIOS version	Any version		Not supported

BIOS Setting for all AMD models:
There is no need to change BIOS settings.

● Other brands motherboard:
Please contact your motherboard vendor for further assistance.

Power Consumption After Updating FW and Changing the BIOS Settings

● Table:

Unit: watt	Not idle	Idle (power saving)	Monitor off
A770 LE	~35	~16	~1
A770 PGD	~29	~7	~1
A750 CLD	~42	~32	~11
A380 CLI	~17	~15	~6

#Intel ARC #ARC #A770 PGD 8GO #A770 #Intel Arc A770 Phantom Gaming D 8GB OC #A750 CLD 8GO #A750 #Intel Arc A750 Challenger D 8GB OC #A380 CLI 6GO #A380 #Intel Arc A380 Challenger ITX 6GB OC #Power Saving #BIOS #ASPM #vBIOS

Question: Why can I not find a CSM option under the Boot tab in BIOS?(10/13/2022)

Answer:
When you set Fast Boot to Ultra Fast under the boot tab in BIOS, CSM (Compatibility Support Module) will be disabled and hidden automatically. This is because Ultra Fast Boot is supported only when booting in full UEFI mode, so without enabling CSM.

Why can I not find a CSM option under the Boot tab in BIOS?

Question: How do I enable the Optane H10/H20 hybrid function on the Intel Z690/B660/H670 platform?(3/1/2022)

Answer:
If you want to make a fresh Windows installation with Optane H10/H20 hybrid function, please refer to the following steps:

Step 1.
Make sure that H10/H20 Optane memory is installed in an M.2 socket which supports Optane. You can find the info by checking the storage section of the motherboard specifications page on ASRock's website.

Step 2.
Enable the Hybrid Storage Detection and Configuration Mode in BIOS and press "F10” to save the settings.

Enable the Hybrid Storage Detection and Configuration Mode in BIOS and press

Advanced\Storage Configuration\Hybrid Storage Detection and Configuration Mode

Step 3.
Go to Advanced\Storage Configuration\VMD Configuration and set Enable VMD controller to [Enabled].
Then set Enable VMD Global Mapping to [Enabled]. Press F10 to save the changes and exit setup.

Set Enable VMD Global Mapping to [Enabled]. Press F10 to save the changes and exit setup.

Installing Windows® on a VMD platform
After the BIOS setup, please follow the steps below.

Step 1.
Please download the "SATA Floppy Image” driver from ASRock's website (https://www.asrock.com/index.asp). Unzip the file to a USB flash drive or copy the files from ASRock's motherboard support CD.

Step 2.
Press at system POST to launch the boot menu and choose the item "UEFI: installation media>” to install Windows® 10 64-bit / 11 64-bit OS

Press <F11> at system POST to launch the boot menu and choose the item

Press <F11> at system POST to launch the boot menu and choose the item

” to install Windows® 10 64-bit / 11 64-bit OS">

Step 3.
If during the Windows installation process the target drive is not available, please click .

Step 4.
Click and locate the driver on your USB flash drive.

Click <Browse> and locate the driver on your USB flash drive. step1

Click <Browse> and locate the driver on your USB flash drive. step1

Click <Browse> and locate the driver on your USB flash drive. step2

Step 5.
Select "Intel RST VMD Controller” and then click .

Select

.">

Step 6.
Select unallocated space and then click .

Select unallocated space and then click <Next>.

Step 7.
Please follow Windows' installation instructions to finish the process.

Step 8.
After the Windows installation is finished, please install the "Intel Rapid Storage Technology driver and utility” from ASRock's website. https://www.asrock.com/index.asp

Step 9.
Launch the Intel® Optane™ Memory and Storage Management tool from the Microsoft store.

Launch the Intel® Optane™ Memory and Storage Management tool from the Microsoft store.

Step 10.
Select the drive which you want to accelerate. Enable Intel® Optane™ Memory. (One restart is required)

Step 11.
Erase all data on the Intel® Optane™ memory module and click

Erase all data on the Intel® Optane™ memory module and click <Enable> step 1

Erase all data on the Intel® Optane™ memory module and click <Enable> step 2

Step 12.
After the system has restarted, the Optane Management tool will show that Optane memory is enabled.

Question: How to check the RAID configuration via the Intel RST application under Windows 11?(12/15/2021)

Answer:
Please refer to the following steps to check the RAID configuration.

Step 1: Obtain the Intel(R) RST driver installation package and run the executable (SetupRST.exe).
*RST driver can be obtained via the download section of the product page on the ASRock website.
*Default settings and name of the driver may vary and is subject to change without notice.

How to check the RAID configuration via the Intel RST application under Windows 11?

Step 2: Install using the default setting and reboot the computer.

How to check the RAID configuration via the Intel RST application under Windows 11?

Step 3: From Windows desktop, find and launch the Intel® Optane(TM) Memory and Storage Management application.

How to check the RAID configuration via the Intel RST application under Windows 11?

Question: Why can my game not start with my Intel 600 series motherboard?(11/2/2021)

Answer:
Some games use DRM (Digital Rights Management) protection. Please check for available updates for your game, where the DRM solution supports Alder Lake CPUs.
If the game development is discontinued and there is no update available for the DRM, please follow below steps to enable the "Legacy Game Compatibility Mode”.

Step 1.
Press [Del] or [F2] during the POST stage to boot into BIOS.

Step 2.
Press [F6] to enter "Advanced” mode and go to Advanced\CPU Configuration

Step 3.
Enable the "Legacy Game Compatibility Mode” in BIOS.
(The option is at the bottom of the CPU Configuration page)

Step 4.
Press [F10] to save the setting and restart the system.

Step 5.
The [Scroll Lock] key on your keyboard is now a hotkey. It can be used to enable/disable the Intel E-core parking feature. Before starting a game outdated DRM protection, please press [Scroll Lock] within the OS to enable Intel E-core parking.

For further information, please visit Intel website.
．Why Can Digital Rights Management (DRM) Crash Some Games on 12th Gen Intel® Core™ Processors?
．List of Games Affected by DRM Issue in 12th Gen Intel® Core™ Processors for Windows 11* and Windows® 10

Question: How to enable C.A.M in the BIOS? Also known as Resizable BAR.(4/1/2021)

Answer:
Step 1: On the ASRock website please find the BIOS download page for you motherboard.
Check the descriptions to see if C.A.M. is supported already.
Intel 500-series models support C.A.M. since the first version.

Enable C.A.M in the BIOS guide 1

Step 2: While the system is starting press "DEL” to boot into BIOS setup and go to BIOS\Boot\CSM.
If you cannot find the CSM menu then please set "Fast Boot” to "Disabled”.

Enable C.A.M in the BIOS guide 2

Step 3: In BIOS\Boot\CSM please set "CSM” to "Disabled”.

Enable C.A.M in the BIOS guide 3

Step 4: Go to BIOS\Advanced\Chipset Configuration and set "Above 4G Decoding” to "Enabled”.

Enable C.A.M in the BIOS guide 4

Step 5: After step 4, the option "C.A.M” will appear below the option "Above 4G Decoding”.
Please set it to "Enabled”.

Enable C.A.M in the BIOS guide 5

Step 6: Press "F10” to save the settings and restart the system.

Question: How can I remap M2_3 slot and other M.2 slots to configure a PCIE SSD RAID on Z490 Taichi?(6/1/2020)

Answer:
Please make sure to use identical PCIE SSDs that are the same type and volume.
Follow the steps below to adjust the BIOS settings to configure the PCIe RAID.

STEP 1. Enter the UEFI Setup Utility by pressing or < Del > hotkey during the post screen.

STEP 2. Go to Advanced -> Storage Configuration and set SATA Mode Selection to [RAID Mode].

STEP 3. Go to Boot -> CSM and set Launch Storage OpROM policy to [UEFI only].

STEP 4. Adjust the M.2 slots - RST PCie Storage Remapping that you've installed PCIE SSDs to [Enabled]. Press to save the settings and exit setup.

4th BIOS screenshot 1

STEP 5. Go to Advanced -> USB Configuration and set Third Party USB 3.2 Controller to [Disabled]. Press to save the configuration changes and exit setup. Caution: After disabling the Third Party USB3.2 Controller, the onboard Type-C port will be turned off.

5th BIOS screenshot 2

STEP 6. Enter Intel(R) Rapid Storage Technology in Advanced page.

6th BIOS screenshot 3

STEP 7. Select the option Create RAID Volume and press .

7th BIOS screenshot 4

STEP 8. Key-in a volume name and press , or simply press to accept the default name.

8th BIOS screenshot 5

STEP 9. Select your desired RAID Level and press .

9th BIOS screenshot 6

STEP 10. Select the target hard drives which you want to build in RAID array and press .

10th BIOS screenshot 7

STEP 11. Select a stripe size for the RAID array and press .

11th BIOS screenshot 8

STEP 12. Select Create Volume and press to start creating the RAID array.

12th BIOS screenshot 9

Question: I have a TRX40 motherboard. Under the device manager, there is a RTK Boot device showing with an exclamation mark and there is no sound output from the audio port. What can I do to fix it?(4/1/2020)

Answer:
If there is a RTK device showing under the device manager and audio port cannot be used, please follow the steps below to remove the RTK device and allow the audio to work properly.

Step 1. Uninstall the Realtek audio driver.

Step 2. Install the Realtek audio driver ver.6.3.9600.2237 from the link below then restart the system.
Link:https://download.asrock.com/Drivers/All/Audio/Realtek_Audio(v6.3.9600.2237).zip

Step 3. Right-click the start icon in the desktop and select the device manager to see if there is RTK Boot showing in your system.

Step 4. Download and extract the Audio Flash Tool from the link below:
Link:https://download.asrock.com/TSD/Desktop/Tool/Audio Flash Tool.zip

Step 5. Double click the UacCodecDownload_AllInOne_RsProxy_2.64.10

Doulbe click this file

Step 6. Press the Start button to start flashing the audio firmware.

Press Start button

Step 7. Once the flashing process is completed, the tool will show Pass which means audio firmware has successfully flashed and there should not be RTK boot device showing under the device manager.

Pass fig.

Question: How to set up Teaming with Intel Ethernet Adapter under Windows10 1809 or later version?(10/1/2019)

Answer:
How to set up Teaming with Intel Ethernet Adapter under Windows10 1809 or later version?
Step1: Access "Device Manager” by searching "Device Manager” at search bar.

Expand "Network Adapters” and right click the Ethernet device to uninstall it.

After uninstalling the Ethernet device, please cold boot the system (power off and then back on completely).

Step2: Download the latest driver (later than v23.5) from Intel or ASRock official website for your Intel® Ethernet Adapter.

Step3: Search "CMD” at search bar and run Command Prompt as administrator.

Unzip the driver package and go to APPS > PROSETDX > Winx64. Copy the root.

Within the Command prompt, please change the root to APPS > PROSETDX > Winx64 folder by following command:
CD C:\Users\1\Desktop\24_2\APPS\PROSETDX\Winx64.

Step4: Install the driver by entering command:
DxSetup.exe BD=1 PROSET=1 ANS=1

After the driver installation, please reboot the system.

Step5: Search "PowerShell” at search bar and run the Windows PowerShell as administrator

Enter the command:
Import-Module –Name "C:\Program Files\Intel\Wired Networking\IntelNetCmdlets\IntelNetCmdlets.dll"
It would not show any conformation. Please enter another command then:
New-IntelNetTeam

Step6: The system will ask for your Team Member Names. Please go to "Device Manager" > "Network Adapters" to confirm the names of the Ethernet Adapters.

Enter the command:
Inte(R) Ethernet Connection (7) I219-V
Inte(R) I211 Gigabit Network Connection

If you just want to set up a Team by using two Ethernet adapters, please type "Enter” at "TeamMemberName[2]”.

Step7: The system will ask which Team Mode you want. You can refer to the list provided by Intel official website.
https://www.intel.com/content/www/us/en/support/articles/000032008/network-and-io/ethernet-products.html (Here we took the Static Link Aggregation mode for demonstration)
Enter the command:
StaticLinkAggregation

Step8: Enter a friendly Team name:
TEAM0

Step9: If you success, find the new Team adapter under Device Manager.

* If you want to uninstall the Team, please use the following command to uninstall it under Powershell:
Remove-IntelNetTeam

The system will ask you the Team Name, please enter your Team Name and the Team will be uninstalled.

For more details, please visit: https://www.intel.com/content/www/us/en/support/articles/000032008/network-and-io/ethernet-products.html

Question: How do I adjust the shared memory while using Raven Ridge CPU on AM4 platform?(3/1/2018)

Answer:
Please adjust the "UMA Frame buffer Size” under Advanced\North Bridge Configuration:
*To support 4GB shared memory or above, please adjust CSM support to Disable under Boot tab firstly.

If you don't see ”UMA Frame buffer Size” under North Bridge Configuration, please follow the steps below to find it and adjust the OC settings.
1. Please press "F2” or "Del” during POST to enter BIOS setup
2. Refer to the following path to adjust the OC setting.
a. Advanced\AMD CBS\NBIO Common Options\GFX Config IGC :Forces
b. Advanced\AMD CBS\NBIO Common Options\UMA Mode : UMA_Spec
c. Advanced\AMD CBS\NBIO Common Options\UMA Frame Buffer Size: Choose a prefer size

d. OC Tweaker\OC Mode Change Switch\AMD CBS Setting

3. After adjustment, press "F10” to save the configuration.

Question: The system cannot recognize one of my graphics cards. What should I do?(9/1/2017)

Answer:
If some graphics cards are not recognized by the system, it is not necessarily related to only the motherboard but also to other components. The riser cards, power supply, graphics cards and even the OS are all key points for the system. Please refer to the following three parts to check your system.
(A) The PCIe riser card
1. Please double check if the graphics cards are installed properly on the riser cards. Or take the graphics cards off the riser cards and install them on the riser cards again.
2. We recommend choosing PCIe riser cards with 6-pin power for the mining system.

3. If you are using PCIe riser cards with a Molex connector, please use maximum two Molex connectors on each power cable. Not more.

(B) Power supply
When using (close to) 13 graphics cards, you will probably have to use 2 power supplies. Normally the power supply will provide 12V, 5V and 3.3V power to the motherboard.
But in a mining system with multiple power supplies the situation is different. The first power supply has to be connected to the motherboard (12V, 5V and 3.3V) and some of the graphics cards (12V). The second power supply should only be connected to some graphics cards (12V). Because the second power supply will only supply 12V voltage to the graphic cards, it can cause power loading imbalance.
Power supply vendors suggest users to use only one power supply per system.

(C) Graphics cards
1. The single GPU systems typically draw about 200W, the system will need adequate power for whole system. Please double check if the system power is enough for the whole system.
2. Please install one graphics card and make sure it can be recognized under device manager.
If it is not, please shut down the system and press the power button to boot the system again. Then wait for the system to detect the device.
3. If it is not detected please clean the golden finger of the graphics card with a rubber (pencil eraser) and reinstall the card.

Question: Can Intel Optane memory be supported under legacy formatted system drive?(4/1/2017)

Answer:
No, the supported storage device (Hard drive, SATA SSD or SSHD) need to formatted for GPT partition and at least 5MB of continuous unallocated space at the end of boot volume.

Question: How do I play a 4K BD movie through a Pioneer Ultra HD Blu-ray drive on Z170 Gaming-ITX/ac?(4/1/2017)

Answer:
Requirements:
O/S: Windows 10
Receiver / decoder: Onkyo TX-NR 747 or other receiver supports HDCP 2.2
Playback Software: Power DVD 14 (from Pioneer Ultra HD Blu-ray Drive)
http://www.pioneerelectronics.com/PUSA/Computer/Computer+Drives/BDR-211UBK#overview
Configuration:
M/B: Z170 Gaming-ITX/AC
BIOS: P7.10
CPU: 7th generation Intel® Core™ i7/i5 processor for Desktop PC (Kaby Lake-S)
Setup:
1. Please connect the HDMI cable to HDMI2 port of Z170 Gaming-ITX/ac.

2. When the system boots up, press "F2” to enter UEFI setup screen.
Go to Advanced > CPU Configuration and enable "Software Guard Extensions” in BIOS setting.
Press "F10” to save and exit the BIOS setup screen.

3. Boot into O/S. Install all drivers for the M/B.
Install ME driver(v11.6.0.1126_SW_MSI). Download the driver from the following link:
https://www.asrock.com/MB/Intel/Fatal1ty%20Z270%20Gaming-ITXac/index.asp#osW1064
4. Please enter Control Panel > Hardware and sound > Sound.
Select "HDMI output”

5. Enable the "UHD color” on the TV.
Please run "Ultra Blu-ray advisor” to see if all "Pass”.
Pioneer UHDBD Advisor:
http://pioneer.jp/pcperipherals/bdd/eula.php

6. Due to the fact that HDR is not supported by Intel 100 series chipset, please disable ”UHD color” from TV.
Put a 4K movie BD disc into the Pioneer Ultra HD Blu-ray drive.
7. Click " Power DVD”.
8. Then you can play the content.

Question: What is the boot time for the AM4 series motherboards?(3/1/2017)

Answer:
Normally, the boot time for AM4 series motherboards is around 30-45 seconds.
Boot time may be longer if clearing CMOS or boot up from getting AC power firstly.

Question: How do the BIOS recovery and Secure Backup UEFI functions work with the Intel Z270 motherboards with two BIOS ROM chips?(2/1/2017)

Answer:
For the Intel Z270 motherboards with two BIOS ROM chips, there is no need to switch BIOS ROM when doing recovery.
When booting properly, the system works on the active BIOS_A1 as picture below.

However, if the active BIOS_A1 is corrupted or damaged, after several failed boot attempts, it will automatically do BIOS recovery from the backup BIOS_B1 and then the system will still work on the active BIOS_A1. And the monitor will show Secure Backup UEFI (B-->A) function as picture below.

After finishing this function, the system will reboot and work on the active BIOS_A1.

Question: How to enabled AMD Dual Graphics feature on AMD Platform?(3/1/2014)

Answer:
Step 1:
Please make sure that you have installed the latest BIOS and two 1866MHz or higher frequency memory modules in dual channel.
Also keep the default UEFI setting of "Dual Graphics" option on [Auto].
BIOS download link: https://www.asrock.com/support/download.asp

Step 2:
Install one AMD RADEON PCI Express graphics card to the PCIE slot.

Step 3:
Connect the monitor cable to the onboard VGA port. Please note that the current VGA driver / VBIOS allows Dual Graphics output from the onboard display only.
For any future update, please refer to our website for further information.

Step 4:
Boot into the OS.
Then please remove the AMD driver if you have any VGA driver installed in your system.

Step 5:
Install the onboard VGA driver from our support CD to your system for both the onboard VGA and the discrete graphics card.

Step 6:
Restart your computer. Right-click the desktop. Click "AMD VISION Engine Control Center" to enter AMD VISION Engine Control Center.

Step 7:
You can also click "AMD VISION Engine Control Center" on your Windows taskbar to enter AMD VISION Engine Control Center.

Step 8:
In AMD VISION Engine Control Center, please choose "Performance". Click "AMD CrossFire™".

Step 9:
Click "Enable CrossFire™" and click "Apply" to save your change.

Step 10:
Reboot your system. Then you can freely enjoy the benefit of Dual Graphics feature.

Question: How could I use Wake On LAN function under Ubuntu (Kernal version 3.2.0-23) on Vision 3D series?(4/1/2013)

Answer:
Please follow below steps to use WOL function.
1. Please enable "Onboard LAN power on" in BIOS\Advanced\ACPI configuration.
2. Connect LAN cable.
3. Search terminal in Dash Home and open it.

4. Please install ethtool to enable WOL by following command. (Refer the picture)
#sudo apt-get update
#sudo apt-get install ethtool
#sudo ethtool –s eth0 wol g
#sudo reboot

5. Now, the system is ready to be woken up through LAN by other computers.

Question: Does my ASRock 6-series motherboards support Intel Ivy Bridge CPU?(2/1/2012)

Answer:
For support Intel next generation 22nm CPU, it required correspond BIOS version, drivers, and AXTU update.
Please follow below steps to update correspond BIOS, drivers and Utilities.

Step 1: Check BIOS version.
Please check below table and update BIOS since or higher version.
If you have the same or a higher BIOS version on your motherboard, there is no need to update the BIOS and you can skip step 2.

Model	BIOS Version
H61M-VS R2.0	P2.10
H61M-HGS	P1.50
H61M-HVS	P1.90
H61M-HVGS	P1.70
H61M/U3S3	P1.70
H61M-ITX	P1.60
H61iCafe	P1.70
H61DE/S3	P1.70
H61DE/SI	P1.70
H61M-PS	P1.40
H61M	P1.70
H61DEL	P1.70
H61M-GE	P1.70
P65iCafe	P1.40
H61M-VS	P2.10
H61M-S	P1.50
H61M-GS	P1.50

Model	BIOS Version
Fatal1ty Z68 Professional Gen3	P2.10
Z68 Extreme3 Gen3	P2.10
Z68 Extreme4 Gen3	P2.10
Z68 Extreme7 Gen3	P2.10
Z68 Pro3	P2.10
Z68 Pro3 Gen3	P2.10
Z68 Pro3-M	P2.10
Z68M/USB3	P2.10
Z68M-ITX/HT	P2.20
Z68 Extreme4	P2.20

Model	BIOS Version
Fatal1ty P67 Performance	P2.10
Fatal1ty P67 Professional	P3.10
P67 Extreme4	P3.10
P67 Extreme4 Gen3	P2.10
P67 Extreme6	P2.10
P67 Pro	P2.10
P67 Pro3	P3.10
P67 Pro3 SE	P2.10

Model	BIOS Version
H67DE3	P2.10
H67M	P2.10
H67M-GE	P2.10
H67M-GE/HT	P2.10
H67M-ITX	P2.10
H67M-ITX/HT	P2.10

There are two ways to check BIOS version.
1. Boot up your system and press [F2] or [Delete] when ASRock boot logo showing up, you can find the BIOS or UEFI version in the main screen as below.

2. Or find the sticker on BIOS ROM chip as below, you can check which BIOS version implemented when motherboard produced.

Step 2: Updating the BIOS
A), If you have a Sandy Bridge CPU or if you can borrow one from a friend then you can easily update the BIOS yourself.
Please download BIOS from above table, and update BIOS.
For further instructions please click on the "How to update" icon in the corresponding row.
click on the [How to update] icon in the corresponding row

click on the [How to update] icon in the corresponding row

B), If you do not have a Sandy Bridge CPU and you cannot borrow it, please contact the dealer where you bought from to update the BIOS for you.
That is the second fastest option to get your board to support the Ivy Bridge CPU.

If that is not possible then please contact ASRock Technical Support for further help.

*Note: If you use a USB flash drive to update BIOS, after new BIOS image has been written to the chip, please press any key to restart system. At this moment, please do not remove the USB flash drive. Intel ME firmware update procedure will proceed automatically if it is required.
**Note: Please only use the BIOS image offered on ASRock website.

Step 3: Update suitable Intel HD graphics driver from ASRock website
*How to update Intel HD graphics driver:
1. Please unzip and open the folder to execute "setup".

2. Follow Intel driver installer to install the graphics driver.

3. After the installation has finished you will see below message, please restart your system at this moment.

Step4: Install the correct version of Intel Management Engine from ASRock website:
*How to update Intel Management Engine:
1. Please unzip and open the folder to execute "setup".
Route: Enter Intel ME8 folder-> ME8_1.5M_8.0.0.1351-> Installers-> ME_SW-> Choose "Setup".

2. Follow Intel driver installer to install the ME driver.

3. After the installation has finished, you will see below message. Please click on "Finish".

Step 5: Install Intel Smart Connect driver for Microsoft Windows7/7 64 bit. OS.

Step 6: Update ASRock AXTU Utility.
Please update new AXTU version on ASRock website.

Step 7: Replace CPU to Intel Ivy Bridge.

Question: How do I install Ubuntu 11.10 on Vision 3D Series (Sandy Bridge)?(1/1/2012)

Answer:
Please follow below steps:
Step 1. Add " nomodeset" parameter before installing. (a space, then nomodeset)

Step 2. When you boot for the first time from HDD after installation, please press shift when booting up until the GRUB menu shows up.

Step 3. Press "e" to edit the option. Replace "quiet splash" with "nomodeset".

Step 4. Press Ctrl+X to continue booting process.

Step 5. Connect to Internet and start updating drivers for the graphic card.
[System Settings] > [Hardware] > [Additional Drivers] > Activate [NVIDIA accelerated graphics driver]

Question: I install Microsoft Windows OS in GPT mode and Ubuntu in MBR mode with two different HDD, and I cannot boot into Microsoft Windows OS, how to solve that?(6/1/2011)

Answer:
Please install OS both in GPT or MBR mode.

Both in GPT mode, please refer below steps:
1. Boot into BIOS→[Boot]→[PCI ROM Priority]→choose [EFI Compatible ROM], then press "F10" to save changes and exit.
2. Then press "F11" when booting up and choose "UEFI:[your ODD name]" to install OS.

Both in MBR mode, please refer below step:
Please press "F11" when booting up and choose "AHCI/SATA:[your ODD name]" to install OS.

Question: I have installed all the drivers from support CD, but I could not enable the Intel Smart Response Technology on my Z68 motherboard. What should I do?(5/1/2011)

Answer:
First, please download and update BOTH of your BIOS and Intel Rapid Storage Driver.

Z68 Extreme4: Z68 Extreme4
Z68 Pro3: Z68 Pro3
Z68 Pro3-M: Z68 Pro3-M

After doing so, please follow the steps below to setup Intel Smart Response:

Step 1. Before booting up the system, please make sure to connect your HDD to supported SATA ports.
For Z68 Extreme4, please connect to the ports as shown below.
These ports are from Intel PCH chipset, which support Intel Smart Response Technology.

Please note that, for Z68 Pro3 or Z68 Pro3-M, all the SATA ports are supported.

※ Note:
We recommend users to connect your HDD to SATA3 ports if your HDD is SATA3 spec.
Please DO NOT connect SSD to the system at the moment.

Step 2. Please press F2 or DEL to enter BIOS > Advanced > Storage Configuration.

Step 3. Please set SATA mode to [RAID Mode] as shown below

Step 4. In RAID ROM screen, HDD status should be "Non-RAID Disk"

Step 5. Please install OS in SATA HDD, after installation, please shut down your system and connect SSD to SATA ports listed above.

Step 6. Please install Intel Rapid Storage Driver (10.5.0.1027)

Step 7. After installation is completed, reboot the system and open Intel Rapid Storage Technology.

Step 8. Choose "Accelerate", and click "Enable acceleration"

Step 9. You could change the default settings as you want it, then click "OK"

Step 10. You could see the Smart Storage Caching is enabled as shown below:

Question: I am an owner of AD425PV3/AD525PV3. I could not get any display after booting up my system; I could see CPU fan and power fan are spinning but no display, what should I do?(4/1/2011)

Answer:
Please download the latest BIOS from the links below first,
AD425PV3
AD525PV3
Please follow the steps from below link to update your BIOS, SOP of BIOS update:
https://www.asrock.com/support/note/AD425PV3&AD525PV3(P1.20).pdf

Question: After installing an optional Windows update "Accusys Inc – Storage- ACS-6xxxx" on X58 Extreme6, P67 Professional, P67 Extreme6 or P67 Extreme4, some onboard devices cannot work normally. How do I solve this problem?(1/14/2011)

Answer:
Please kindly follow the steps as below to remove "Accusys Inc- Storage- ACS-6xxxx".
Step1. Click "Start" -> "Computer" -> "Manage".

Step2. Click "Device Manager" -> "ACS-6xxxx" -> "Properties".

Step3. Click "Uninstall".

Step4. Enable "Delete the driver software for this device" option and then press "OK".

After uninstalling the driver of ACS-6xxxx and rebooting the system, the LAN controller will work normally.

Question: How do I connect the CIR receiver which bundle with H67M-GE/HT?(1/14/2011)

Answer:
Step1. Please connect the USB front panel cable to CIR1 and USB 6_7 header.
The pin header mark in red is required to connect.

The properly connecting USB front panel cable with CIR header as below picture.

Step2: Please connect CIR receiver to USB front panel before booting up system.

Step3: Enter BIOS setting screen and make sure the CIR controller is setting at [Enabled] (Advanced -> Super IO Configuration –> CIR Controller -> [Enabled])

(If you didn't see the CIR Controller option in BIOS, please shut down your system and plug CIR receiver to another USB port on front panel then try again)

Step4: Enter Windows, Execute ASRock support CD and install CIR Driver (it would be listed at the bottom of driver list)

Note: Please connect the CIR receiver to USB front panel before you boot up system.

Question: Why my P55 chipset motherboard cannot boot up, the Dr. Debug LED display shows error code "E8".(10/22/2009)

Answer:
Due to the Chipset spec., please insert the memory module into the white slot (DDR3_B1) which is nearly CPU socket for the first priority.

Please insert your DRAM in this slot for the first priority.

Question: When I create a RAID volume over 2TB capacity, the RAID volume cannot be recognized after installing the RAID driver during XP installation. Why?(1/12/2009)

Answer:
Due to the operating system limitation, Windows^® XP only supports MBR disk format, the MBR disk format cannot support the hard drive capacity over 2TB.
If you want to use over 2TB RAID volume to be your boot disk, below three conditions must be required:
1.Your operating system must be Windows^® Vista™ x64 SP1 or Windows^® 7 64bit.
2.EFI BIOS.
3.GPT disk format.

Please refer to following link to get more information.
Link:
http://support.microsoft.com/?scid=kb;en-us;946557&x=9&y=7
http://www.microsoft.com/whdc/device/storage/GPT_FAQ.mspx

Question: I'm using 4GB system memory with Windows^® Vista™ 64bit and ATi VGA card on ALiveXfire-eSATA2, I'm not able to boot into or install Windows^® Vista™ 64 bit. With 3GB or less system memory, it has no problem. Is there a solution for this problem?(2/14/2008)

Answer:
This is a known issue of Windows^® Vista™ 64 bit. Please install the following two hotfixes from Microsoft. It will solve this problem.
http://support.microsoft.com/kb/938194
http://support.microsoft.com/kb/938979

Please install the Hotfixes according to the following steps:

1.Boot into Windows^® Vista™ 64bit with less than3GB system memory.
(If you are not able to finish installing Windows^® Vista™ 64bit, please install Windows^® Vista™ with less than 3GB system memory)
2.Install the first hotfix, reboot, and then install the second.
3.Reboot the system and let system go into Windows^® Vista™ 64bit.
4.Shut down the computer. And then install the Memory back.

Question: I'm using the AMD^® AM2 Athlon 64X2 5000+ Black Edition CPU. The ratio of this CPU is unlocked. I would like to overclock it by adjusting the ratio. But after adjust the CPU ratio in BIOS and boot into the Windows, the ratio of this CPU does not change. What should I do?(12/19/2007)

Answer:
Actually, it is AMD^® CPU driver's behavior. To perform overclocking please disable the "Cool 'n' Quiet" function in BIOS-> Advanced-> CPU Configuration-> Cool'n'Quiet. Please refer to the following picture.

Question: I use an external USB HDD on ALiveNF7G-HD720P/ALiveNF7G-HDready. I feel that the speed of USB is slower. Is there any method to improve it?(6/25/2007)

Answer:
Please kindly refer to below steps for try.
1.Open Notepad and type following registry entry.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\usb]
"USBBIOSx"=dword:00000000

2.Save file as "USB.reg".
3.Double click this file to add the information to the registry.
4.Reboot system.

Question: I have AM2NF6G-VSTA/ALiveNF6G-DVI motherboard. The onboard LAN does not work properly under Windows^® Vista™. How can I solve this?(12/19/2006)

Answer:
If you encounter this problem, there are two solutions you can choose, pls. select either one at your convenience.
Solution1
Please flash BIOS to P1.70 or later for AM2NF6G-VSTA and P1.60 or later for ALiveNF6G-DVI.
https://www.asrock.com/mb/download.asp?Model=AM2NF6G-VSTA#bios
https://www.asrock.com/mb/download.asp?Model=ALiveNF6G-DVI#bios

Solution2.
Or please refer following steps to re-write MAC address under Windows^® Vista™.
Step1: Check MAC address.
When system boot up, press "F2" to enter BIOS setting.
Boot-> "Boot settings Configuration" -> set "Boot From Onboard LAN" to "enable".
Press "F10". System will restart.
Please "F11" and select "NVIDIA Boot Agent".

Then you will see MAC address, pls. record it with no space for later usage.

Step2: Boot system into Window Vista
Right click "Computer" and click "Properties"

Step3:
Click "Device Manager"

Step4:
Click "Continue"

Step5.
Right click "Networking Controller" and click "Properties".

Step6:
Choose "Network Address" in "Advanced " folder.
Write "MAC Address" which got from step1 into Value item.
Then click "OK".

Question: My onboard audio is AC'97 audio. The front panel audio connector cables of my case are different from the description of manual. How should I connect them? Please advice.(4/21/2006)

Answer:
The wording on the front panel connector cables may be different by each chassis manufacturer. Please check the function of each cable. Otherwise it may damage the board if cables are connected to the wrong connectors. We found that if you connect the "GND" (Ground) or "USB VCC" (USB Power) connector pins to the "+5V" pin, it will damage the motherboard after booting up the system. So we recommend you must not install any connector on the +5V pin of the Front Panel Audio header. It will not affect the Audio function if you remove the connector from the +5V pin.
For this reason, we will remove the +5V pin from the Front Panel Audio header of our products in the future.
There are three examples for your reference, please refer to the following pictures.

For this reason, we will remove the +5V pin from the Front Panel Audio header of our products in the future.<br>
There are three examples for your reference, please refer to the following pictures.

Question: I installed a Windows XP operating system for 775Twins-HDTV in my SATA HDD. I want to duplicate my SATA HDD to another new SATA HDD by using GHOST program. After finished, the new duplicated SATA HDD cannot boot up. What should I do?(11/18/2005)

Answer:
We recommend you to install Windows XP on your original SATA HDD again and install the SATA drivers at the beginning of Windows XP installation. Please refer to the following steps:

Step 1: Please go to BIOS to disable the "ATA Combination Mode", or you can reserve it as default value. (BIOS/ Advanced/ IDE Configuration/ ATA Combination Mode/ Disabled)

Step 2: Please press "F6" to install SATA drivers at the beginning of the Windows XP installation.

Step 3: Install the SATA drivers. (Please make a SATA Driver Diskette at first. Please refer to the 775Twins-HDTV user manual page 25.)

Step 4: Start to install the operating system.

Step 5: After finished the Windows XP installation, we recommend you to install the SATA driver from support CD.

Step 6: Now, you can start to duplicate the HDD by using GHOST program.

Question: I would like to install Red Hat Linux 9.0 on my VIA 8237/8237R based motherboards. But after I finished the installation of Red Hat Linux 9.0, it hung with kernel panic during boot-up. The error message is shown as below:

How do I fix this problem?(7/15/2005)

Answer:
Please add VIA vmlinuz-2.4.20-8-IDE patch to Linux kernel by following steps.
First, copy the patched kernel (vmlinuz-2.4.20-8-ide) into floppy disk. Then, select one of the cases applies to your situation below.
(a)Clean install the Red Hat Linux 9.0.
Before exiting the installation of Red Hat Linux 9.0, press ++ to enter console mode. Then skip the case (b) to proceed.
(b)Use the kernel in existing Red Hat Linux 9.0 system.
Make sure the first boot device is CD_ROM in your system BIOS, then put the installation CD 1 into CD-ROM. When booting the installation CD, type the following command when the "boot:" message appears on the screen.

linux rescue /* press enter */

Then follow the instructions, and select the partition that the existing Red Hat Linux 9.0 is located in the "system to rescue" window. Then it will enter the console mode after a while.

Console mode:

After entering the console mode, run the following commands.

# cd /mnt/sysimage /* press enter */
# mount /dev/fdo mnt /* after type this command, insert the floppy and press "enter" */

# cp mnt/vmlinuz-2.4.20-8-ide boot/ /* reading the floppy for a while */
# vi boot/grub/menu.lst /* press enter and it will enter /mnt/sysimage/boot/grub/menu.lst file */

Under /mnt/sysimage/boot/grub/menu.lst file press "A" to enter insert mode.

Add the following lines into /mnt/sysimage/boot/grub/menu.lst file.

   title Red Hat Linux (2.4.20-8) IDE-patched    /* press enter */
   root (hd0,0)    /* press enter */
   kernel /vmlinuz-2.4.20-8-ide ro root=LABEL=/    /* press enter */
   initrd /initrd-2.4.20-8.img    /* press Esc to leave insert mode */

Press Esc to leave insert mode and type the command below.
:w! /* press enter to save file */

It will appear the message "boot/grub/menu.lst" 24L, 802C

Then, reboot system and enter the "Red Hat Linux (2.4.20-8) IDE-patched" kernel. The problem would not happen again.

Question: I used Prescott CPU and P4i45GV/P4i65GV. I wanted to use NT4.0, but the installation can not be completed. What should I do?(12/15/2004)

Answer:
For Prescott CPU, some OSes (ex.NT4.0) can not be installed. In order to boot legacy OSes that cannot support CPUs with extended CPUID functions, please flash to the latest BIOS to enable "Max CPUID Value Limit" (Advanced => CPU Configuration)
We don't provide drivers for NT4.0. If you need drivers for NT 4.0, please refer to following websites to get them.
VGA driver for P4I45GV/P4I65GV: http://downloadcenter.intel.com/

Audio driver for P4I45GV/P4I65GV: http://www.cmedia.com.tw/

Lan driver for P4I45GV/P4I65GV: http://www.realtek.com.tw/

Question: My ASRock motherboard supports Hybrid Booster. Is Hybrid Booster a utility to install? Where can I get it?(9/14/2004)

Answer:
The Hybrid Booster features supported on each models are a little different.
Please go to https://www.asrock.com/mb/index.asp and find the specification of your motherboard and check the exact features supported.
Actually, Hybrid Booster is a combination of several features which have already been provided with the motherboards.
1. CPU Multiplier: Adjusted by setting onboard FID jumpers.
2. CPU Vcore adjustment: Adjusted by setting BIOS setup option.
3. CPU Frequency Stepless control: Adjusted by setting BIOS setup option.
4. AGP/PCI Frequency control: Adjusted by setting BIOS setup option.
5. ASRock U-COP: Hardware feature, no need to be adjusted.
6. Boot Failure Guard: BIOS feature, no need to be adjusted.
Please refer to https://www.asrock.com/feature/HybridBooster/HybridBooster.html for detailed explanations.

Question: Sometimes when my P4i65GV boots up, the CPU fan starts to work then shut down right away. After waiting for 1~2 seconds, it starts to work again. Why?(7/12/2004)

Answer:
Actually, it is caused by Intel 865GV memory sizing code. It will only happen at the 1st or 2nd boot after getting electrical power. So, please don't worry about it, it is normal.

Question: I'd just finished setting up my system. When booting it up, I found that the LED of the floppy drive is always on and I cannot read any floppy disk with the floppy drive. Why?(1/14/2004)

Answer:
Perhaps the floppy ribbon cable is connected to the floppy drive with the wrong orientation. Please reconnect the floppy cable and make sure to match the red marking on the floppy ribbon cable with Pin1 of the floppy drive connector. However, some floppy drives' connectors may not be easily to define Pin1. You can try to check around the connector. Usually, there will be labels for Pin1 or Pin2.

Question: When I try to create my K7S8XE+ SATA driver diskette and boot up with the driver CD, the system locks up. What should I do now?(11/14/2003)

Answer:
Before the SATA driver diskette creating process, please go to BIOS SETUP -> Advanced menu -> Peripheral Configuration -> Onboard SATA and set it to "Disable".
After the driver diskette creating process completed, please set Onboard SATA back to "Enable" in the BIOS.

Question: I'm using ALi chipset based motherboard, P4AL-8X and P4AL-800. How can I install Linux correctly on them?(10/15/2003)

Answer:
When installing Linux which the Kernel version is order than 2.4.21 on P4AL-8X or P4AL-800, please follow the bellow procedure.

When installing Linux, at the page choosing the installation between "Graphic mode" or "Text mode", please type "boot: linux pci=conf2" to complete the installation.

After the installation, in the GRUB boot up menu, please press "a" to modify the kernel argument. Please type "ro root=LABEL=/ pci=conf2" in order to boot up correctly.

Download the latest Kernel from http://www.kernel.org/pub/linux/kernel/ , for example, linux-2.4.22.tar.gz from another system.

Copy the latest Kernel into this Linux system.

Compile the latest Kernel.

For further Linux information about ALi chipset, please visit
http://www.ali.com.tw/

Question: What is Boot Failure Guard (B.F.G)? How do I enable this function?(8/15/2003)

Answer:
It is an ASRock new technology. While the system could not boot up normally at overclocking setting, the safe boot up mode will be issued from B.F.G and provides a BIOS setting interface for parameter reset/correction.
You don't need to adjust any setting to enable B.F.G. It is a basic function for ASRock motherboard.

Question: How could I use Wake on LAN function?(7/9/2003)

Answer:
All of ASRock motherboards support Wake on LAN. Please enable the "PCI Device Power On" in the Power menu of BIOS. After saving the changes and exit the BIOS, please boot into the Windows OS then shut down the system.
Now, the system is ready to be woken up through LAN by other computers.

Question: Sometimes I cannot boot up from my floppy disk, Why?(4/15/2003)

Answer:
Please try to enable the "Floppy Seek" in the BIOS utility.

Question: Should I clear the CMOS after I upgrade the BIOS?(1/30/2003)

Answer:
If your system is running fine, you do not have to clear the CMOS. Also please do not clear the CMOS right after you upgrade the BIOS. After upgrading the BIOS, please reboot your system once then you can clear the CMOS if you need to do it.

ASRock

FAQ

If you are fully aware of the category of your question, you may choose one of the categories below for frequently asked questions.

Results:

Secure Boot System Requirements

How to check if the current partition type supports Secure Boot

Switching to UEFI Mode and Enabling Secure Boot in BIOS

Update BIOS and AMD fTPM

fTPM 3..2. (TPMB) Information

Overview

ASRock ARC graphics card FW update

BIOS Setting For ARC GPU Power Saving

Power Consumption After Updating FW and Changing the BIOS Settings

FAQ

If you are fully aware of the category of your question, you may choose one of the categories below for frequently asked questions.

Results:

Secure Boot System Requirements

How to check if the current partition type supports Secure Boot

Switching to UEFI Mode and Enabling Secure Boot in BIOS

Update BIOS and AMD fTPM

fTPM 3.*.2.* (TPMB) Information

Overview

ASRock ARC graphics card FW update

BIOS Setting For ARC GPU Power Saving

Power Consumption After Updating FW and Changing the BIOS Settings

fTPM 3..2. (TPMB) Information