ASRock > FAQ

Question: After I tried to overclock the memory, my system with Z890 motherboard cannot power on. What should I do?(10/29/2024)

Answer:
Overclocking results may vary between different CPUs and hardware configurations.
If the system fails to power on boot when the power button is pressed (no fans spinning) after loading XMP or overclocking memory, please follow below steps.
1. Switch off power completely. Wait at least 20 seconds. Switch power back on and start the system.
2. If that fails, please clear the CMOS. See the user manual for the clear CMOS procedure for your motherboard.
3. In case that does not help, use flashback to update to the latest BIOS. The BIOS is available via the ASRock website. Please make sure to select the correct model, as some model names are similar.
Visit ASRock's website: https://www.asrock.com/support/index.asp?Model=Z890

#Intel Z890 #series #Z890 #overclocking #unstable #memory #frequency #memory #speed

Question: I cannot control the RGB lighting of the graphics card. What can I do to fix it?(3/1/2023)

Answer:
Please flash the RGB controller firmware of the graphics card via the following procedure.
Step 1. Find and download the correct firmware for your graphics card.

	GPU	Model	Download
AMD	RX 9070 XT	RX9070XT MH 16G	Link
		RX9070XT TC 16GO	Link
		RX9070XT SL 16G	Link
		RX9070XT SLD 16G	Link
	RX 9070	RX9070 SL 16GO	Link
	RX 9070 GRE	RX9070GRE SLD 12GO	Link
	RX 9060 XT	RX9060XT SL 16GO	Link
	RX 9060 XT	RX9060XT SL 8GO	Link
	RX 7900 XTX	RX7900XTX AQ 24GO	Link
		RX7900XTX TCW 24GO	Link
		RX7900XTX TC 24GO	Link
		RX7900XTX PG 24GO	Link
	RX 7900 XT	RX7900XT TC 20GO	Link
		RX7900XT PGW 20GO	Link
		RX7900XT PG 20GO	Link
	RX 7900 GRE	RX7900GRE SL 16GO	Link
	RX 7800XT	RX7800XT PG 16GO	Link
	RX 7800XT	RX7800XT SL 16GO	Link
	RX 7700XT	RX7700XT PG 12GO	Link
	RX 7700XT	RX7700XT SL 12GO	Link
	RX 7600 XT	RX7600XT SL 16GO	Link
	RX 7600	RX7600 PG 8GO	Link
	RX 7600	RX7600 SL 8GO	Link
	RX 6950 XT	RX6950XT OCF 16G	Link
	RX 6950 XT	RX6950XT PG 16GO	Link
	RX 6900 XT	RX6900XT OCF 16G	Link
	RX 6900 XT	RX6900XT PGD 16GO	Link
	RX 6800 XT	RX6800XT TCX 16GO	Link
		RX6800XT PG 16GO	Link
		RX6800XT PGD 16GO	Link
	RX 6800	RX6800 PGD 16GO	Link
	RX 6800	RX6800 CLP 16GO	Link
	RX 6750 XT	RX6750XT PGD 12GO	Link
	RX 6700 XT	RX6700XT PGD 12GO	Link
	RX 6650 XT	RX6650XT PGD 8GO	Link
	RX 6650 XT	RX6650XT SL 8GO	Link
	RX 6600 XT	RX6600XT PGD 8GO	Link
Intel	Arc™ B580	B580 SL 12GO	Link

Below steps use the RX 7900 XTX Phantom Gaming 24GB OC (RX7900XTX PG 24GO) as example. File and folder names can be different when using another card.

*Please make sure that the graphics card driver is installed before flashing the RGB firmware.
*Exit the RGB software before flashing the RGB firmware (and make sure it is not running in the background).

Step 2. Please extract the RGB firmware tool and copy the path of the folder that contains the RGB firmware.

I cannot control the RGB lighting of the graphics card. What can I do to fix it?

Step 3. Open Command Prompt as administrator.

I cannot control the RGB lighting of the graphics card. What can I do to fix it?

Step 4. Type cd and paste the path that you have just copied.

Step 5. Hit the Enter key.

I cannot control the RGB lighting of the graphics card. What can I do to fix it?

Step 6. Type the word "Update” and press the Tab key on the keyboard. A full command file name will show up.

I cannot control the RGB lighting of the graphics card. What can I do to fix it?

*The command will be vary based on the graphics card used.

Step 7. Use the Enter key to start flashing the RGB firmware. Give it some time.

Step 8. Once the RGB firmware is updated, the command prompt will show "Update Pass.”

I cannot control the RGB lighting of the graphics card. What can I do to fix it?

Step 9. Start the ASRock RGB software and check if the graphics card's RGB lighting can be controlled.

#Graphic #Graphic Card #Graphics Card #LED #RGB #Light #Polychrome #FW #Firmware #Flash #No Light #Controll #Tool

Question: With RX6800 CLP 16GO I cannot get screen output in BIOS/UEFI. What should I do?(3/1/2023)

Answer:
Please update the vBIOS of your RX6800 CLP 16GO.
1. Go to AMD official website to download and install the latest official graphics card driver.

Go to AMD official website to download and install the latest official graphics card driver.

2. Download and extract the VBIOS_L06_update file.
Download link:
https://download.asrock.com/TSD/Desktop/FAQ/VBIOS_L06_update.zip

3. Run "insttool64.exe” as administrator. A command prompt window pop on and close immediately. It is a normal behavior.

4. Run Command prompt as administrator.

5. Enter the folder path to the extracted file and press [enter].
Default path and command:
cd C:\Users\[Username]\Downloads\VBIOS_L06_update\VBIOS update
*Please change the command if you change the download path.

6. Type command "Update.cmd” and press [enter].
Update procedure will start up. This mean the system is flashing the vBIOS. DO NOT turn off the system during the update.

Command prompt will pop up. This mean the system is flashing the vBIOS. DO NOT turn off the system during the update.

Command prompt will pop up. This mean the system is flashing the vBIOS. DO NOT turn off the system during the update.

7. Once the flashing has finished, Command Prompt will report it as shown below.
Command prompt will pop up. This mean the system is flashing the vBIOS. DO NOT turn off the system during the update.

8. Please restart the system after flashing.

#RX6800 CLP 16GO #RX6800 #RX 6800 #BIOS #UEFI #no output #blank #no image #vBIOS #RX 6800 Challenger Pro 16G OC #RX6800 Challenger Pro 16G OC

Question: How do I enable the Optane H10/H20 hybrid function on the Intel Z690/B660/H670 platform?(3/1/2022)

Answer:
If you want to make a fresh Windows installation with Optane H10/H20 hybrid function, please refer to the following steps:

Step 1.
Make sure that H10/H20 Optane memory is installed in an M.2 socket which supports Optane. You can find the info by checking the storage section of the motherboard specifications page on ASRock's website.

Step 2.
Enable the Hybrid Storage Detection and Configuration Mode in BIOS and press "F10” to save the settings.

Enable the Hybrid Storage Detection and Configuration Mode in BIOS and press

Advanced\Storage Configuration\Hybrid Storage Detection and Configuration Mode

Step 3.
Go to Advanced\Storage Configuration\VMD Configuration and set Enable VMD controller to [Enabled].
Then set Enable VMD Global Mapping to [Enabled]. Press F10 to save the changes and exit setup.

Set Enable VMD Global Mapping to [Enabled]. Press F10 to save the changes and exit setup.

Installing Windows® on a VMD platform
After the BIOS setup, please follow the steps below.

Step 1.
Please download the "SATA Floppy Image” driver from ASRock's website (https://www.asrock.com/index.asp). Unzip the file to a USB flash drive or copy the files from ASRock's motherboard support CD.

Step 2.
Press at system POST to launch the boot menu and choose the item "UEFI: installation media>” to install Windows® 10 64-bit / 11 64-bit OS

Press <F11> at system POST to launch the boot menu and choose the item

Press <F11> at system POST to launch the boot menu and choose the item

” to install Windows® 10 64-bit / 11 64-bit OS">

Step 3.
If during the Windows installation process the target drive is not available, please click .

Step 4.
Click and locate the driver on your USB flash drive.

Click <Browse> and locate the driver on your USB flash drive. step1

Click <Browse> and locate the driver on your USB flash drive. step1

Click <Browse> and locate the driver on your USB flash drive. step2

Step 5.
Select "Intel RST VMD Controller” and then click .

Select

.">

Step 6.
Select unallocated space and then click .

Select unallocated space and then click <Next>.

Step 7.
Please follow Windows' installation instructions to finish the process.

Step 8.
After the Windows installation is finished, please install the "Intel Rapid Storage Technology driver and utility” from ASRock's website. https://www.asrock.com/index.asp

Step 9.
Launch the Intel® Optane™ Memory and Storage Management tool from the Microsoft store.

Launch the Intel® Optane™ Memory and Storage Management tool from the Microsoft store.

Step 10.
Select the drive which you want to accelerate. Enable Intel® Optane™ Memory. (One restart is required)

Step 11.
Erase all data on the Intel® Optane™ memory module and click

Erase all data on the Intel® Optane™ memory module and click <Enable> step 1

Erase all data on the Intel® Optane™ memory module and click <Enable> step 2

Step 12.
After the system has restarted, the Optane Management tool will show that Optane memory is enabled.

Question: How do I enable C.A.M. (Clever Access Memory / Resizable BAR) on H510 Pro BTC+?(10/27/2021)

Answer:
Please follow the steps below to enable C.A.M. (Clever Access Memory) on H510 Pro BTC+.

Step 1.
Download BIOS 1.40 or later version from ASRock website and update the BIOS via Instant Flash.
https://www.asrock.com/MB/Intel/H510%20Pro%20BTC+/index.asp#BIOS

Step 2.
The C.A.M. (Clever Access Memory) option is supported when integrated graphics are disabled.
By default integrated graphics will be disabled when a PCIe graphics card is detected.
Please make sure the monitor is connected to the graphic card.

Step 3.
Please go to BIOS\Advanced\Chipset Configuration and enable "C.A.M. (Clever Access Memory)”.
How do I enable C.A.M. (Clever Access Memory / Resizable BAR) on H510 Pro BTC+?

Step 4.
Press F10 to save the setting and restart.

Question: I cannot control the RGB lighting via RAZER Synapse on my X570/B550 Taichi Razer Edition motherboard. How do I solve this problem?(1/1/2021)

Answer:
Please flash the RGB controller firmware by following the steps below.

Step 1.
Download the firmware file from ASRock website and extract the compressed file.
Step 2.
Execute "UpdateFW.cmd” to update the RGB controller firmware.
2nd Execute UpdateFW.cmd

Step 3.
After step 2 please wait for 10 seconds or so and the firmware flash will finish.
3rd FW flash

Step 4.
After the message "update firmware SUCCESS” is shown please restart your system.

Question: I have a TRX40 motherboard. Under the device manager, there is a RTK Boot device showing with an exclamation mark and there is no sound output from the audio port. What can I do to fix it?(4/1/2020)

Answer:
If there is a RTK device showing under the device manager and audio port cannot be used, please follow the steps below to remove the RTK device and allow the audio to work properly.

Step 1. Uninstall the Realtek audio driver.

Step 2. Install the Realtek audio driver ver.6.3.9600.2237 from the link below then restart the system.
Link:https://download.asrock.com/Drivers/All/Audio/Realtek_Audio(v6.3.9600.2237).zip

Step 3. Right-click the start icon in the desktop and select the device manager to see if there is RTK Boot showing in your system.

Step 4. Download and extract the Audio Flash Tool from the link below:
Link:https://download.asrock.com/TSD/Desktop/Tool/Audio Flash Tool.zip

Step 5. Double click the UacCodecDownload_AllInOne_RsProxy_2.64.10

Doulbe click this file

Step 6. Press the Start button to start flashing the audio firmware.

Press Start button

Step 7. Once the flashing process is completed, the tool will show Pass which means audio firmware has successfully flashed and there should not be RTK boot device showing under the device manager.

Pass fig.

Question: I would like to use AMD Threadripper 2 CPU on ASRock X399 platform, what should I do?(7/1/2018)

Answer:
ASRock X399 platform has supported AMD Threadripper 2 CPU since BIOS version P3.XX.
If your BIOS version is older than P3.XX, please update BIOS without powering on the system (without CPU) by using the BIOS Flashback feature that X399 supports.

Please refer to the following procedures to update the BIOS.
1.Visit ASRock website and enter the BIOS download page of your motherboard to download the latest BIOS.
Link: https://www.asrock.com/mb/

2.Copy the BIOS file to your USB flash drive. Please make sure that the file system on the USB flash drive is FAT32.
3.Extract BIOS file from the zip file and rename the file to "CREATIVE.ROM”.

4.Plug the 24 pin power connector on the motherboard without other devices. Then turn on the power supply's AC switch. Please DO NOT power on the system.

5.Then plug your USB drive to the USB BIOS Flashback port.
*Please refer to the user manual for the detail information of USB Flashback port.

Model	USB BIOS Flashback port
X399 Taichi	USB3_6
X399M Taichi	USB3_6
Fatal1ty X399 Professional Gaming	USB3_6

6.Press the BIOS Flashback Switch for about three seconds. Then the LED starts to blink.

7.Wait a few seconds. The BIOS flashing process is completed when the LED stops blinking.
*If the LED light turns solid green, the BIOS Flashback is not operating properly. Please make sure that you plug the USB drive to the USB BIOS Flashback port properly.

Question: I'd like to install the TR4 1900X CPU on X399Taichi or X399 Prof. Gaming, what should I do?
Please refer to the following steps to update the BIOS P1.30 or later version to support TR4 1900X CPU.(8/1/2017)

Answer:
Step 1. Download the BIOS P1.30 or later version from ASRock's website
X399 Taichi: https://www.asrock.com/mb/AMD/X399%20Taichi/index.asp#BIOS
X399 Prof. Gaming: https://www.asrock.com/MB/AMD/Fatal1ty%20X399%20Professional%20Gaming/index.asp#BIOS

Step 2. Please make sure that the file system of your USB flash drive is FAT32.
Go to This PC → Right click on the mouse → Select Properties → File system

Step 3. If the USB drive is not FAT32 format, please create an USB flash with FAT32 format.
Go to This PC → Right click on the mouse → Select Format → Select FAT32 → Start

Step 4. Copy the BIOS file to your USB flash drive and extract BIOS file from the zip file.

Step 5. Rename the file to "creative.rom” and put the file on root directory

Step 6. Install the 24 pin power connector to the motherboard. Then turn on the AC switch of the power supply.
*There is no need to power on the system.

Step 7. Connect your USB drive to the USB BIOS Flashback port.

Step 8. Press the BIOS Flashback button for about three seconds. Then the LED starts to blink.

Step 9. Wait until the LED stops blinking, indicating that BIOS flashing has been completed.

*If the LED light turns solid green, this means that the BIOS Flashback is not operating properly.
1. Please make sure that you connect the USB drive to the USB BIOS Flashback port.
2. BIOS Flashback button (BIOS_FB1, see p.9, No. 19) allows users to flash the BIOS.
3. Flash the BIOS again from step 5.

Question: How can I update BIOS by ASRock Instant Flash on AM4 platform?(3/1/2017)

Answer:
Since AMD AM4 is a new structure and we just found BIOS cannot be completely updated by our Instant Flash. Thus, for the old BIOS version released before 2017/03/07, there is no "Instant Flash” option under BIOS. To make sure BIOS update can be executed completely, please use DOS or Windows BIOS update methods to do update temporarily.
After updating to the following version, Instant Flash functions and options are supported under BIOS and it can be used for updating the newer BIOS file in the future.

Model	BIOS Version
Fatal1ty X370 Professional Gaming	P1.50
X370 Taichi	P1.50
X370 Killer SLI/ac	P1.60
X370 Killer SLI	P1.60
Fatal1ty X370 Gaming K4	P1.60
Fatal1ty AB350 Gaming K4	P1.40
AB350 Pro4	P1.40
AB350M	P1.20

Question: If I have a TPM module on the motherboard and want to update the BIOS, what should I do?(12/1/2016)

Answer:
If you have a TPM module on the motherboard and want to update BIOS, please follow the steps below to disable TPM function before flashing BIOS.
In OS:
1. Right-click the Menu button.
2. Left-click > Control Panel > System and Security > BitLocker Drive Encryption
3. Turn off BitLocker

In BIOS
1. BIOS setup > Advanced > Trusted Computing
2. Security Device Support to "Disable”

After flashing the BIOS, please enable the function.

Question: How to write MAC address of your motherboard?(6/1/2016)

Answer:
1. Please open the chassis and you can find a white sticker at the edge of board with 12-digit MAC ID.

2. Download the MAC tool form following link: https://www.asrock.com/support/download/mactool.asp

3. Extract (Unzip) the file as "MAC161B”folder then put entire folder into a bootable USB flash drive root directory.

4. Boot up system than press [F11]to enter the Boot Menu, select your USB Flash, afterwards.

5. Under DOS environment, please key in the command as follow:
Cd MAC161B
MAC CXXXXXXXXXXXX
(XXXXXXXXXXXXis MAC Address;please refer to the step1 to check the MAC Sticker)

6. After Key in the instruction, the system will flash MAC address automatically.

7. When "Done" showing, the MAC address already been flash successfully.
You can reboot the system into OS.

Question: After installing two R9 295x2 VGA cards on my X99 platform, the system fails to boot up. How do I fix this?(3/1/2015)

Answer:
Please refer to the following steps to update the BIOS from ASRock's website.

Model	BIOS Version
X99 Extreme3	P1.80
X99 Extreme4	P1.80
X99 Extreme6	P1.80
X99 Extreme6/ac	P1.60
X99 Extreme11	P1.10
X99 OC Formula	P1.80
X99 Professional	P1.60
X99 WS	P1.70
X99 WS-E	P1.20
X99 WS-E/10G	P1.20
X99M Extreme4	P1.70
X99M Killer	P1.80
X99X Killer	P1.80

Step 1. Please remove all unnecessary PCI-E devices including 1 R9 295x2 VGA card, and only install one VGA card onto the system as a display output.
Step 2. Boot up the system and then enter into BIOS setup.
Step 3. Please load the BIOS default settings and then save the settings.
Step 4. Enter into BIOS setup and choose "Instant Flash" to upgrade to the latest BIOS
Step 5. After successfully updating the BIOS, please install the second R9 295x2 VGA card onto your system.

Question: My DN2800MT system gets a distorted screen through the LVDS panel at Windows 7 boot screen. What should I do?(10/1/2013)

Answer:
Since the vBIOS requires different settings for Windows 7, you might see such symptoms during booting.
Please flash the corresponding BIOS version for your system from our website:
https://www.asrock.com/ipc/overview.asp?Model=DN2800MT&cat=Download&os=BIOS

Question: I can't update the BIOS via Internet Flash, what should I do?(7/1/2013)

Answer:
You may follow the steps below:
1. Please load default settings for the BIOS and make sure your system is connected to the Internet.
2. If your Internet environment is PPPoE, please enter "Network Configuration item".
Select "Internet Setting" as "PPPoE" then type in your name and password.

3. You can select the UEFI Download Server nearest to you.

4. If the same problem still occurs, please download and update the latest BIOS from ASRock's website first, then you can update the BIOS via Internet Flash next time.
Download link: https://www.asrock.com/support/download.asp

Question: How to install OS on over 2.2TB RAID volume on ASRock 970/990FX motherboard?(5/1/2012)

Answer:
Please follow below SOP to install Windows Vista/7 64bit OS on the RAID volume:
Step 1: Flash BIOS to latest version.
Step 2: Connect all HDDs then do below settings:
Set [SATA Mode] as [RAID Mode]
Change [Onboard RAID 3TB+ Unlocker] to [EFI Compatible ROM]
The options are located in BIOS > [Advanced] > [Storage Configuration]
Then press F10 to save settings.
Step 3: Press F11 during boot up and choose boot to [Built-in EFI Shell].
Step 4: Key in "drvcfg", and you will see the information like below:
Drv[4E] Ctrl[B5] Lang[eng]

Step 5: Key in "dh [Drv number]", for example: key in "dh 4E".

Step 6: Key in "drvcfg –s [Drv number] [Ctrl number]" to enter Raid Utility.
For example: key in "drvcfg –s 4E B5"

Step 7: Choose [Logical Drive Main Menu] to set up Raid Drive.

Step 8: Choose [Logical Drive Create Menu] to create a Raid Drive.

Step 9: Choose [Usable Physical Drive List] to select Raid HDD.

Step 10: Press Space on keyboard to toggle checkbox.

Step11: Choose [Ld Size setting], and key in the Raid size.

Step12: After set up Raid size, please click [Start to Create]

Step13: Press "F10" to Exit Utility.
Step14: During reboot, please press "F11" to enter Boot Menu.
Choose UEFI: CD/DVD Drive

* This option only shows on Windows7 64bit and Vista 64bit OS.
Step 15: Follow Windows Installation Guide to install OS.
Please load latest SATA RAID driver ver.3.3.1540.22 during OS installation from our website
Step 16: Install latest drivers from ASRock website.

Question: Does my ASRock 6-series motherboards support Intel Ivy Bridge CPU?(2/1/2012)

Answer:
For support Intel next generation 22nm CPU, it required correspond BIOS version, drivers, and AXTU update.
Please follow below steps to update correspond BIOS, drivers and Utilities.

Step 1: Check BIOS version.
Please check below table and update BIOS since or higher version.
If you have the same or a higher BIOS version on your motherboard, there is no need to update the BIOS and you can skip step 2.

Model	BIOS Version
H61M-VS R2.0	P2.10
H61M-HGS	P1.50
H61M-HVS	P1.90
H61M-HVGS	P1.70
H61M/U3S3	P1.70
H61M-ITX	P1.60
H61iCafe	P1.70
H61DE/S3	P1.70
H61DE/SI	P1.70
H61M-PS	P1.40
H61M	P1.70
H61DEL	P1.70
H61M-GE	P1.70
P65iCafe	P1.40
H61M-VS	P2.10
H61M-S	P1.50
H61M-GS	P1.50

Model	BIOS Version
Fatal1ty Z68 Professional Gen3	P2.10
Z68 Extreme3 Gen3	P2.10
Z68 Extreme4 Gen3	P2.10
Z68 Extreme7 Gen3	P2.10
Z68 Pro3	P2.10
Z68 Pro3 Gen3	P2.10
Z68 Pro3-M	P2.10
Z68M/USB3	P2.10
Z68M-ITX/HT	P2.20
Z68 Extreme4	P2.20

Model	BIOS Version
Fatal1ty P67 Performance	P2.10
Fatal1ty P67 Professional	P3.10
P67 Extreme4	P3.10
P67 Extreme4 Gen3	P2.10
P67 Extreme6	P2.10
P67 Pro	P2.10
P67 Pro3	P3.10
P67 Pro3 SE	P2.10

Model	BIOS Version
H67DE3	P2.10
H67M	P2.10
H67M-GE	P2.10
H67M-GE/HT	P2.10
H67M-ITX	P2.10
H67M-ITX/HT	P2.10

There are two ways to check BIOS version.
1. Boot up your system and press [F2] or [Delete] when ASRock boot logo showing up, you can find the BIOS or UEFI version in the main screen as below.

2. Or find the sticker on BIOS ROM chip as below, you can check which BIOS version implemented when motherboard produced.

Step 2: Updating the BIOS
A), If you have a Sandy Bridge CPU or if you can borrow one from a friend then you can easily update the BIOS yourself.
Please download BIOS from above table, and update BIOS.
For further instructions please click on the "How to update" icon in the corresponding row.
click on the [How to update] icon in the corresponding row

click on the [How to update] icon in the corresponding row

B), If you do not have a Sandy Bridge CPU and you cannot borrow it, please contact the dealer where you bought from to update the BIOS for you.
That is the second fastest option to get your board to support the Ivy Bridge CPU.

If that is not possible then please contact ASRock Technical Support for further help.

*Note: If you use a USB flash drive to update BIOS, after new BIOS image has been written to the chip, please press any key to restart system. At this moment, please do not remove the USB flash drive. Intel ME firmware update procedure will proceed automatically if it is required.
**Note: Please only use the BIOS image offered on ASRock website.

Step 3: Update suitable Intel HD graphics driver from ASRock website
*How to update Intel HD graphics driver:
1. Please unzip and open the folder to execute "setup".

2. Follow Intel driver installer to install the graphics driver.

3. After the installation has finished you will see below message, please restart your system at this moment.

Step4: Install the correct version of Intel Management Engine from ASRock website:
*How to update Intel Management Engine:
1. Please unzip and open the folder to execute "setup".
Route: Enter Intel ME8 folder-> ME8_1.5M_8.0.0.1351-> Installers-> ME_SW-> Choose "Setup".

2. Follow Intel driver installer to install the ME driver.

3. After the installation has finished, you will see below message. Please click on "Finish".

Step 5: Install Intel Smart Connect driver for Microsoft Windows7/7 64 bit. OS.

Step 6: Update ASRock AXTU Utility.
Please update new AXTU version on ASRock website.

Step 7: Replace CPU to Intel Ivy Bridge.

Question: I want to use OCZ RevoDrive PCI-E SSD add-on card on X58 platform, what should I setup in BIOS?(12/1/2011)

Answer:
Please flash BIOS to the latest version and make sure [PCIE Max Payload Size] is set to [128B] in BIOS.
You can find the option in BIOS -> [Advanced] -> [PCIE Max Payload Size]
BIOS download link: https://www.asrock.com/support/download.asp

Question: How do I pre-install the SATA RAID driver on X79 chipset motherboard?(11/1/2011)

Answer:
Step1:
https://download.asrock.com/Drivers/Intel/SATA/Floppy_Win7-64_Win7_Vista64_Vista_XP64_XP(v3.0.0.2003).zip

Step2:
Please unzip the SATA RAID driver which downloaded in Step1 and put the SATA RAID driver in USB flash drive.

Step3:
Please click "Load Driver" when selecting hard drive in Windows installation.

Step4:
Click "Browse"

Step5:
Choose the folder downloaded in Step1.
RSTe_f6_iaStorA_2008R2_32 is used for 32-bit operating system.
RSTe_f6_iaStorA_2008R2_64 is used for 64-bit operating system

Step6:
Select the SATA RAID driver for "Intel(R) C600 Series …." as below picture and click next to install the OS.

Question: My motherboard is ALiveNF6P-VSTA / ALiveNF6G-VSTA (MCP61 chipset). I'm encountering some problems with SATA HDD when installing the drivers of the motherboard under Windows^® Vista™. What should I do?(4/28/2008)

Answer:
Please refer to below suggestions.
If you want to install the Windows^® Vista™ with non-RAID mode:
Install the SATA driver v998 from support CD during the installation of Windows^® Vista™.
The driver path in support CD is
Support CD/Drivers/ SATA2/ nVIDIA/ Vista64_Vista(112)/ IDE/ WinVista/ sata_ide.

Step1:

Step2:

Step3:

You can also download the SATA driver v998 from ASRock website and save it to a floppy diskette, USB flash drive or CD/DVD disk.
Then install the SATA driver v998 from floppy diskette, USB flash drive or CD/DVD disk during the installation of Windows^® Vista™.

ALiveNF6P-VSTA: https://www.asrock.com/mb/download.asp?Model=ALiveNF6P-VSTA
ALiveNF6G-VSTA: https://www.asrock.com/mb/download.asp?Model=ALiveNF6G-VSTA
ALiveNF6G-GLAN: https://www.asrock.com/mb/download.asp?Model=ALiveNF6G-GLAN
ALiveNF6G-DVI: https://www.asrock.com/mb/download.asp?Model=ALiveNF6G-DVI
AM2NF6G-VSTA: https://www.asrock.com/mb/download.asp?Model=AM2NF6G-VSTA

If you want to install the Windows^® Vista™ with RAID mode:
Please refer to the NVIDIA RAID installation guide.
https://download.asrock.com/Manual/raid/ALiveNF6P-VSTA/English.pdf

Question: I use a NVIDIA^® 8800GT PCIE VGA card on VIA^® chipset motherboard. But I got black screen on the monitor. How do I solve it?(11/5/2007)

Answer:
The NVIDIA^® 8800GT PCIE VGA card is GEN2 mode VGA card. Unfortunately VIA^® chipset does not support GEN2 mode VGA card. The only solution is to set 8800GT PCIE VGA card to GEN1 mode.
We have tested 8800GT PCIE VGA card. After flashing GEN1 mode BIOS for 8800GT, it works fine on VIA^® chipset motherboard.

Please contact VGA card vender to get the VGA BIOS with GEN1 mode for your 8800GT PCIE VGA card.

Question: I have AM2NF6G-VSTA/ALiveNF6G-DVI motherboard. The onboard LAN does not work properly under Windows^® Vista™. How can I solve this?(12/19/2006)

Answer:
If you encounter this problem, there are two solutions you can choose, pls. select either one at your convenience.
Solution1
Please flash BIOS to P1.70 or later for AM2NF6G-VSTA and P1.60 or later for ALiveNF6G-DVI.
https://www.asrock.com/mb/download.asp?Model=AM2NF6G-VSTA#bios
https://www.asrock.com/mb/download.asp?Model=ALiveNF6G-DVI#bios

Solution2.
Or please refer following steps to re-write MAC address under Windows^® Vista™.
Step1: Check MAC address.
When system boot up, press "F2" to enter BIOS setting.
Boot-> "Boot settings Configuration" -> set "Boot From Onboard LAN" to "enable".
Press "F10". System will restart.
Please "F11" and select "NVIDIA Boot Agent".

Then you will see MAC address, pls. record it with no space for later usage.

Step2: Boot system into Window Vista
Right click "Computer" and click "Properties"

Step3:
Click "Device Manager"

Step4:
Click "Continue"

Step5.
Right click "Networking Controller" and click "Properties".

Step6:
Choose "Network Address" in "Advanced " folder.
Write "MAC Address" which got from step1 into Value item.
Then click "OK".

Question: My Windows^® 98SE / ME system is built by K8 Combo-Z / 939A8X-M / K8Upgrade-1689 / K8A8X-M. I found the latest released BIOS which was added a new option-SATA Operation Mode. Can I use the BIOS for my system?(5/15/2005)

Answer:
Before flashing to the latest BIOS, please update your LAN driver to the latest one (3.10a or newer version). Please refer to our download site to find the latest LAN driver.
https://www.asrock.com/support/download.asp

Question: I used Prescott CPU and P4i45GV/P4i65GV. I wanted to use NT4.0, but the installation can not be completed. What should I do?(12/15/2004)

Answer:
For Prescott CPU, some OSes (ex.NT4.0) can not be installed. In order to boot legacy OSes that cannot support CPUs with extended CPUID functions, please flash to the latest BIOS to enable "Max CPUID Value Limit" (Advanced => CPU Configuration)
We don't provide drivers for NT4.0. If you need drivers for NT 4.0, please refer to following websites to get them.
VGA driver for P4I45GV/P4I65GV: http://downloadcenter.intel.com/

Audio driver for P4I45GV/P4I65GV: http://www.cmedia.com.tw/

Lan driver for P4I45GV/P4I65GV: http://www.realtek.com.tw/

Question: After I updated BIOS, ASRock LOGO disappeared when booting up. Why?(3/3/2003)

Answer:
Please don't worried! ASRock has removed LOGO in the new BIOS for all ASRock model. It is normal that ASRock LOGO disappeared after flashing BIOS.

ASRock

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