FAQ
Q: The SB fan on my X570 motherboard is not spinning. Is this normal? (2021/1/1)
Your motherboard might be using a semi-passive mode for this fan.
In this mode the fan will not spin at lower temperatures, and only become active at higher temperatures. This is normal. If you want to let the fan spin, you can select a different mode for the fan in BIOS.
Path: BIOS\H/W Monitor\SB_FAN1 Setting
Q: How can I enable the 4K HDR video on Netflix with AMD Raven Ridge or Picasso CPU? (2019/11/1)
To enable the 4K HDR under Netflix, please follow the steps below:
System Requirements:
Hardware:
- HDR certified monitors
- Dual channel memory
- Picasso or Raven Ridge CPU, which supports HDCP2.2.
- AMD motherboards with DP1.2/HDMI2.0 or higher
Software:
- Win10
- All in One Driver 19.10.28 or later version
- Internet
- Netflix Application
- HEVC Video Extension Application
Step 1. Please download and install following drivers/software to Win10.
- All in One Driver 19.10.28 or later version
- Netflix Application
https://www.microsoft.com/en-us/p/netflix/9wzdncrfj3tj?activetab=pivot:overviewtab- HEVC Video Extension Application
https://www.microsoft.com/en-us/p/hevc-video-extensions/9nmzlz57r3t7?activetab=pivot:overviewStep 2. Right-click Desktop and select Display settings.
Step 3. Turn on the Play HDR Games and apps.
Step 4. Open the Netflix application and when the word HDR is shown as the following picture, it means that HDR video is ready to be played on Netflix.
Please see General FAQ, HDD FAQ, Audio FAQ, VGA FAQ for reference.
If you need more technical support, please click here.