TAIPEI, TAIWAN, January, 18th, 2012 – World's Top3 motherboard manufacturer, ASRock Inc, proudly revealed today that DIGICARE and ASRock have entered into a national partnership to offer professional RMA service and support for the entire range of ASRock motherboard products in India. To bring the high level of after-sale service, ASRock/DIGICARE have 64 local collection and repair centers covering 17 states in India and offering motherboard repair and maintenance services.
A long-term survey was undertook in India to search for a highly professionalized RMA company with the same dedication to quality as other ASRock authorized partners have and that company is DIGICARE. DIGICARE, is a service support division of Smartlink Network Systems Ltd, a well-reputed company of India specializing in computer repair services and maintenance. Working closely with ASRock's mobo experts, DIGICARE engineers could provide the most trusted RMA service for ASRock customers in India.
"New alliance offers high performance support and speedy after-sales service. This is our competitive advantage", said James Lee, VP of ASRock Sales and Marketing, "ASRock brand represents high quality. In addition to produce the most sophisticated motherboard products, ASRock is also keen on delivering the fantastic service. We're setting a whole new standard for a faster and more efficient RMA service in India market. A reliable cooperation with DIGICARE allows our valued customers to obtain a more stable and robust PC service."
Balgond Chougula, VP Services (RMA), DIGICARE, stated, "We are excited about this relationship. ASRock is leading Global networking player. We are confident that we will provide the necessary support required for their customers in India. With our vast experience in servicing and a national coverage, we will be able to provide efficient service support for ASRock products in India".
ASRock/DIGICARE partnership is aimed at providing the most efficient after-sale service and delivering the most responsive PC experience to the customers! The wide service chain across the country demonstrates the strengths of ASRock's RMA service. With up to 64 service centers, ASRock is confident to give customers complete flexibility to request a more customized RMA support.