FAQ
If you are fully aware of the category of your question, you may choose one of the categories below for frequently asked questions.
Catalogue:
General FAQ,
HDD FAQ,
VGA FAQ,
Audio FAQ.
Question (
Q&A-77|
261):
After installing windows7 on ALiveNF7G-GLan or N68PV-GS I installed all the windows7 driver from the website, why I still get an exclamation mark on "co-processor” in device manager?(11/21/2009)
Question (
Q&A-73|
249):
I installed Vista x64 sp1 on ALiveNF6G-GLAN, but I cannot shut down my system after I execute the "sysprep” program under operating system. What do I do?(6/25/2009)
Answer:Due to the NVIDIA
® chipset specification, the HDD driver is requirement, please install the HDD driver during the installation of operating system.
Please refer to below steps to install the HDD driver:
1. Please download the driver and save the driver to floppy disk, USB driver, CD or DVD.
HDD driver download link : http://www.asrock.com/mb/download.asp?Model=NF6-GLAN&s=AM2
2. Click "Load driver” icon at the "Where do you want to install Windows?” stage.
3. Then click "OK”
4. Check the icon and click ”Brows”
5. Then choose the driver from the source which you saved.
6. Select the HDD driver and click "Next” to install the driver.
Question (
Q&A-68|
240):
How should I make my SATA HDD working with "Hot Plug" function properly on my ALiveNF6P-VSTA / ALiveNF6G-GLAN / NF6-GLAN motherboard?(10/23/2008)
Answer:Under Windows® XP, please install NVIDIA® all in 1 driver ver. 1107 to support Hot plug function. The NVIDIA® all in 1 driver ver.1107 is available at:
http://www.asrock.com/mb/download.asp?Model=AM2NF6G-VSTA&s=AM2
Under Windows® Vista™, please install NVIDIA® all in 1 driver ver 1520 to support hot plug function. The NVIDIA® all in 1 driver ver. 1520 is available at:
http://www.asrock.com/mb/download.asp?Model=N61P-S&s=AM2
Question (
Q&A-67|
237):
When I install a Terratec Cinergy C PCI TV card or Technisat Cablestar HD2 TV card on VIA
® chipset based motherboards, such like 4CoreDual-SATA2 (PT880 series motherboards) or ALiveSATA2-GLAN, it always show "PCI IRQ routing table error" message after BIOS POST, or simply hang up during BIOS POST. Any way to fix the problem?(9/5/2008)
Answer:Due to compatibility issue of VIA® chipset with Terratec Cinergy C PCI TV card and Technisat Cablestar HD2 TV card.
We don't recommend using this kind of TV card on VIA® chipset motherboards. Sorry for your inconvenience.
Question (
Q&A-65|
231):
When installing NVIDIA GeForce 8400/8500 series PCIE VGA card on K10N78hSLI-WiFi / K10N78hSLI-1394 / K10N78hSLI-GLAN under Windows
® XP/ XP 64-bit, I can not get full system memory. Besides, system shows two display adapters in the Device Manager. What can I do?
(6/26/2008)
Answer:While system boot up, please press "F2" to enter BIOS set up screen. Please go into BIOS setup and set "Hybrid SLI" option to [Disabled] in BIOS>Advanced>Chipset Configuration.
Question (
Q&A-64|
228):
My motherboard is ALiveNF6P-VSTA / ALiveNF6G-VSTA (MCP61 chipset). I'm encountering some problems with SATA HDD when installing the drivers of the motherboard under Windows
® Vista™. What should I do?(4/28/2008)
Answer:Please refer to below suggestions.
If you want to install the Windows
® Vista™ with non-RAID mode:
Install the SATA driver v998 from support CD during the installation of Windows
® Vista™.
The driver path in support CD is
Support CD/Drivers/ SATA2/ nVIDIA/ Vista64_Vista(112)/ IDE/ WinVista/ sata_ide.
Step1:
Step2:
Step3:
You can also download the SATA driver v998 from ASRock website and save it to a floppy diskette, USB flash drive or CD/DVD disk.
Then install the SATA driver v998 from floppy diskette, USB flash drive or CD/DVD disk during the installation of Windows
® Vista™.
ALiveNF6P-VSTA: http://www.asrock.com/mb/download.asp?Model=ALiveNF6P-VSTA
ALiveNF6G-VSTA: http://www.asrock.com/mb/download.asp?Model=ALiveNF6G-VSTA
ALiveNF6G-GLAN: http://www.asrock.com/mb/download.asp?Model=ALiveNF6G-GLAN
ALiveNF6G-DVI: http://www.asrock.com/mb/download.asp?Model=ALiveNF6G-DVI
AM2NF6G-VSTA: http://www.asrock.com/mb/download.asp?Model=AM2NF6G-VSTA
If you want to install the Windows
® Vista™ with RAID mode:
Please refer to the NVIDIA RAID installation guide.
http://download.asrock.com/manual/raid/ALiveNF6P-VSTA/English.pdf
Question (
Q&A-60|
217):
My motherboard is 4Core1333-Viiv / 4Core1333-GLAN / 4Core1333-eSATA2. When I install INF driver from Motherboard Support CD, it will show below error message. Is there any way to fix this problem?
(12/19/2007)
Answer:Please kindly press OK to close this error message, and then reinstall INF driver from Motherboard Support CD again.
Question (
Q&A-49|
188):
I am using an AMD
® AM2 rev.G CPU on AM2V890-VSTA/ ALiveSATA2-GLAN. I have enabled the "Cool'n'Quiet" in BIOS setup, installed the "K8 CPU driver" from support CD and chosen the "Minimal Power Management" in OS, but the Cool'n'Quiet function still does not work. What can I do?(12/19/2006)
Answer:First, please make sure that if your CPU supports the Cool'n'Quiet function.
Second, please download the new "AMD® Cool'n'Quiet Driver" from the following website and install it. It will activate the Cool'n'Quiet function properly.
AM2V890-VSTA:
http://www.asrock.com/mb/download.asp?Model=AM2V890-VSTA
ALiveSATA2-GLAN:
http://www.asrock.com/mb/download.asp?Model=ALiveSATA2-GLAN
Question (
Q&A-46|
183):
My system is based on 775Dual-VSTA / ALiveSATA2-GLAN / AM2V890-VSTA with Windows
® XP / Windows
® 2000 operating system. After updating to the latest BIOS, I found two issues.
1.I can't find the "HD Audio Driver and Application" link in the menu of support CD.
2.There is a yellow exclamation mark in Device Manager.
What could I do?(9/19/2006)
Answer:1.If your CD is IVD12/ IVD12b (775Dual-VSTA), AV890-10 (ALiveSATA2-GLAN) or AV31/ AV31b (AM2V890-VSTA), you will get the issue.
Please execute the "Setup.exe" file from following directory of support CD.
775Dual-VISTA-> IVD12
CD\Drivers\Audio\REALTEK\MCE_XP_2K (R1.36)\
775Dual-VISTA->IVD12b
CD\Drivers\Audio/ REALTEK\MCE_XP_2K (R1.41)\
ALiveSATA2-GLAN -> AV890-10
CD\Drivers\Audio\REALTEK\MCE_XP_2K (R1.39)\
AM2V890-VSTA -> AV31/ AV31b
CD\Drivers\Audio\REALTEK\MCE_XP_2K (R1.39)\
2:The yellow exclamation mark in Device Manager is unnecessary. It will not affect the system at all. Please follow below steps to remove it.
- Right-click "My Computer" on your desktop, and click "Properties".
- Select "Hardware", and click "Device Manager".
- In "Device Manager", double-click the option "System Devices". You will find "VIA® Standard PCI to PCIE Bridge" item with a yellow exclamation mark.
- Right-click "VIA® Standard PCI to PCIE Bridge", and select "Uninstall". Confirm your choice by clicking "OK".
- After a few seconds, click "Scan for hardware changes" icon on the top.
