ASRock > FAQ

Question: How do I enable the Optane H10/H20 hybrid function on the Intel Z690/B660/H670 platform?(3/1/2022)

Answer:
If you want to make a fresh Windows installation with Optane H10/H20 hybrid function, please refer to the following steps:

Step 1.
Make sure that H10/H20 Optane memory is installed in an M.2 socket which supports Optane. You can find the info by checking the storage section of the motherboard specifications page on ASRock's website.

Step 2.
Enable the Hybrid Storage Detection and Configuration Mode in BIOS and press "F10” to save the settings.

Enable the Hybrid Storage Detection and Configuration Mode in BIOS and press

Advanced\Storage Configuration\Hybrid Storage Detection and Configuration Mode

Step 3.
Go to Advanced\Storage Configuration\VMD Configuration and set Enable VMD controller to [Enabled].
Then set Enable VMD Global Mapping to [Enabled]. Press F10 to save the changes and exit setup.

Set Enable VMD Global Mapping to [Enabled]. Press F10 to save the changes and exit setup.

Installing Windows® on a VMD platform
After the BIOS setup, please follow the steps below.

Step 1.
Please download the "SATA Floppy Image” driver from ASRock's website (https://www.asrock.com/index.asp). Unzip the file to a USB flash drive or copy the files from ASRock's motherboard support CD.

Step 2.
Press at system POST to launch the boot menu and choose the item "UEFI: installation media>” to install Windows® 10 64-bit / 11 64-bit OS

Press <F11> at system POST to launch the boot menu and choose the item

Press <F11> at system POST to launch the boot menu and choose the item

” to install Windows® 10 64-bit / 11 64-bit OS">

Step 3.
If during the Windows installation process the target drive is not available, please click .

Step 4.
Click and locate the driver on your USB flash drive.

Click <Browse> and locate the driver on your USB flash drive. step1

Click <Browse> and locate the driver on your USB flash drive. step1

Click <Browse> and locate the driver on your USB flash drive. step2

Step 5.
Select "Intel RST VMD Controller” and then click .

Select

.">

Step 6.
Select unallocated space and then click .

Select unallocated space and then click <Next>.

Step 7.
Please follow Windows' installation instructions to finish the process.

Step 8.
After the Windows installation is finished, please install the "Intel Rapid Storage Technology driver and utility” from ASRock's website. https://www.asrock.com/index.asp

Step 9.
Launch the Intel® Optane™ Memory and Storage Management tool from the Microsoft store.

Launch the Intel® Optane™ Memory and Storage Management tool from the Microsoft store.

Step 10.
Select the drive which you want to accelerate. Enable Intel® Optane™ Memory. (One restart is required)

Step 11.
Erase all data on the Intel® Optane™ memory module and click

Erase all data on the Intel® Optane™ memory module and click <Enable> step 1

Erase all data on the Intel® Optane™ memory module and click <Enable> step 2

Step 12.
After the system has restarted, the Optane Management tool will show that Optane memory is enabled.

Question: How can I remap M2_3 slot and other M.2 slots to configure a PCIE SSD RAID on Z490 Taichi?(6/1/2020)

Answer:
Please make sure to use identical PCIE SSDs that are the same type and volume.
Follow the steps below to adjust the BIOS settings to configure the PCIe RAID.

STEP 1. Enter the UEFI Setup Utility by pressing or < Del > hotkey during the post screen.

STEP 2. Go to Advanced -> Storage Configuration and set SATA Mode Selection to [RAID Mode].

STEP 3. Go to Boot -> CSM and set Launch Storage OpROM policy to [UEFI only].

STEP 4. Adjust the M.2 slots - RST PCie Storage Remapping that you've installed PCIE SSDs to [Enabled]. Press to save the settings and exit setup.

4th BIOS screenshot 1

STEP 5. Go to Advanced -> USB Configuration and set Third Party USB 3.2 Controller to [Disabled]. Press to save the configuration changes and exit setup. Caution: After disabling the Third Party USB3.2 Controller, the onboard Type-C port will be turned off.

5th BIOS screenshot 2

STEP 6. Enter Intel(R) Rapid Storage Technology in Advanced page.

6th BIOS screenshot 3

STEP 7. Select the option Create RAID Volume and press .

7th BIOS screenshot 4

STEP 8. Key-in a volume name and press , or simply press to accept the default name.

8th BIOS screenshot 5

STEP 9. Select your desired RAID Level and press .

9th BIOS screenshot 6

STEP 10. Select the target hard drives which you want to build in RAID array and press .

10th BIOS screenshot 7

STEP 11. Select a stripe size for the RAID array and press .

11th BIOS screenshot 8

STEP 12. Select Create Volume and press to start creating the RAID array.

12th BIOS screenshot 9

Question: How to write MAC address of your motherboard?(6/1/2016)

Answer:
1. Please open the chassis and you can find a white sticker at the edge of board with 12-digit MAC ID.

2. Download the MAC tool form following link: https://www.asrock.com/support/download/mactool.asp

3. Extract (Unzip) the file as "MAC161B”folder then put entire folder into a bootable USB flash drive root directory.

4. Boot up system than press [F11]to enter the Boot Menu, select your USB Flash, afterwards.

5. Under DOS environment, please key in the command as follow:
Cd MAC161B
MAC CXXXXXXXXXXXX
(XXXXXXXXXXXXis MAC Address;please refer to the step1 to check the MAC Sticker)

6. After Key in the instruction, the system will flash MAC address automatically.

7. When "Done" showing, the MAC address already been flash successfully.
You can reboot the system into OS.

Question: How do I obtain ASRock software i.e. XFast RAM, Fast Boot, Good Night LED, Dehumidifier, Key Master, USB Key, OC DNA on Z170/ H170/ B150 Gaming series M/B?(8/1/2015)

Answer:
For Intel 100 series gaming models, these features are supported by ASRock APP Shop.
If you'd like to use these tools, please download them from ASRock Live Update APP Shop.
Below is a snapshot of the current ASRock APP Shop.

Question: Does my ASRock 6-series motherboards support Intel Ivy Bridge CPU?(2/1/2012)

Answer:
For support Intel next generation 22nm CPU, it required correspond BIOS version, drivers, and AXTU update.
Please follow below steps to update correspond BIOS, drivers and Utilities.

Step 1: Check BIOS version.
Please check below table and update BIOS since or higher version.
If you have the same or a higher BIOS version on your motherboard, there is no need to update the BIOS and you can skip step 2.

Model	BIOS Version
H61M-VS R2.0	P2.10
H61M-HGS	P1.50
H61M-HVS	P1.90
H61M-HVGS	P1.70
H61M/U3S3	P1.70
H61M-ITX	P1.60
H61iCafe	P1.70
H61DE/S3	P1.70
H61DE/SI	P1.70
H61M-PS	P1.40
H61M	P1.70
H61DEL	P1.70
H61M-GE	P1.70
P65iCafe	P1.40
H61M-VS	P2.10
H61M-S	P1.50
H61M-GS	P1.50

Model	BIOS Version
Fatal1ty Z68 Professional Gen3	P2.10
Z68 Extreme3 Gen3	P2.10
Z68 Extreme4 Gen3	P2.10
Z68 Extreme7 Gen3	P2.10
Z68 Pro3	P2.10
Z68 Pro3 Gen3	P2.10
Z68 Pro3-M	P2.10
Z68M/USB3	P2.10
Z68M-ITX/HT	P2.20
Z68 Extreme4	P2.20

Model	BIOS Version
Fatal1ty P67 Performance	P2.10
Fatal1ty P67 Professional	P3.10
P67 Extreme4	P3.10
P67 Extreme4 Gen3	P2.10
P67 Extreme6	P2.10
P67 Pro	P2.10
P67 Pro3	P3.10
P67 Pro3 SE	P2.10

Model	BIOS Version
H67DE3	P2.10
H67M	P2.10
H67M-GE	P2.10
H67M-GE/HT	P2.10
H67M-ITX	P2.10
H67M-ITX/HT	P2.10

There are two ways to check BIOS version.
1. Boot up your system and press [F2] or [Delete] when ASRock boot logo showing up, you can find the BIOS or UEFI version in the main screen as below.

2. Or find the sticker on BIOS ROM chip as below, you can check which BIOS version implemented when motherboard produced.

Step 2: Updating the BIOS
A), If you have a Sandy Bridge CPU or if you can borrow one from a friend then you can easily update the BIOS yourself.
Please download BIOS from above table, and update BIOS.
For further instructions please click on the "How to update" icon in the corresponding row.
click on the [How to update] icon in the corresponding row

click on the [How to update] icon in the corresponding row

B), If you do not have a Sandy Bridge CPU and you cannot borrow it, please contact the dealer where you bought from to update the BIOS for you.
That is the second fastest option to get your board to support the Ivy Bridge CPU.

If that is not possible then please contact ASRock Technical Support for further help.

*Note: If you use a USB flash drive to update BIOS, after new BIOS image has been written to the chip, please press any key to restart system. At this moment, please do not remove the USB flash drive. Intel ME firmware update procedure will proceed automatically if it is required.
**Note: Please only use the BIOS image offered on ASRock website.

Step 3: Update suitable Intel HD graphics driver from ASRock website
*How to update Intel HD graphics driver:
1. Please unzip and open the folder to execute "setup".

2. Follow Intel driver installer to install the graphics driver.

3. After the installation has finished you will see below message, please restart your system at this moment.

Step4: Install the correct version of Intel Management Engine from ASRock website:
*How to update Intel Management Engine:
1. Please unzip and open the folder to execute "setup".
Route: Enter Intel ME8 folder-> ME8_1.5M_8.0.0.1351-> Installers-> ME_SW-> Choose "Setup".

2. Follow Intel driver installer to install the ME driver.

3. After the installation has finished, you will see below message. Please click on "Finish".

Step 5: Install Intel Smart Connect driver for Microsoft Windows7/7 64 bit. OS.

Step 6: Update ASRock AXTU Utility.
Please update new AXTU version on ASRock website.

Step 7: Replace CPU to Intel Ivy Bridge.

Question: How do I connect the CIR receiver which bundle with H67M-GE/HT?(1/14/2011)

Answer:
Step1. Please connect the USB front panel cable to CIR1 and USB 6_7 header.
The pin header mark in red is required to connect.

The properly connecting USB front panel cable with CIR header as below picture.

Step2: Please connect CIR receiver to USB front panel before booting up system.

Step3: Enter BIOS setting screen and make sure the CIR controller is setting at [Enabled] (Advanced -> Super IO Configuration –> CIR Controller -> [Enabled])

(If you didn't see the CIR Controller option in BIOS, please shut down your system and plug CIR receiver to another USB port on front panel then try again)

Step4: Enter Windows, Execute ASRock support CD and install CIR Driver (it would be listed at the bottom of driver list)

Note: Please connect the CIR receiver to USB front panel before you boot up system.

Question: I use an external USB HDD on ALiveNF7G-HD720P/ALiveNF7G-HDready. I feel that the speed of USB is slower. Is there any method to improve it?(6/25/2007)

Answer:
Please kindly refer to below steps for try.
1.Open Notepad and type following registry entry.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\usb]
"USBBIOSx"=dword:00000000

2.Save file as "USB.reg".
3.Double click this file to add the information to the registry.
4.Reboot system.

Question: My onboard audio is AC'97 audio. The front panel audio connector cables of my case are different from the description of manual. How should I connect them? Please advice.(4/21/2006)

Answer:
The wording on the front panel connector cables may be different by each chassis manufacturer. Please check the function of each cable. Otherwise it may damage the board if cables are connected to the wrong connectors. We found that if you connect the "GND" (Ground) or "USB VCC" (USB Power) connector pins to the "+5V" pin, it will damage the motherboard after booting up the system. So we recommend you must not install any connector on the +5V pin of the Front Panel Audio header. It will not affect the Audio function if you remove the connector from the +5V pin.
For this reason, we will remove the +5V pin from the Front Panel Audio header of our products in the future.
There are three examples for your reference, please refer to the following pictures.

For this reason, we will remove the +5V pin from the Front Panel Audio header of our products in the future.<br>
There are three examples for your reference, please refer to the following pictures.

Question: Does ASRock motherboard support "Boot from USB device", if my USB device is bootable?(4/15/2003)

Answer:
Yes! All of ASRock motherboards support "Boot from USB device".
When the system boot up, please press "F8" or "F11" to enter "Boot Menu" and select USB device for your fist boot device , then the system will boot from the USB device which you selected. For P4I45D, please plug the bootable USB device to USB port 2,3.

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