Question (Q&A-127):If I have a TPM module on the motherboard and want to update the BIOS, what should I do? (2016/12/1)
Answer:If you have a TPM module on the motherboard and want to update BIOS, please follow the steps below to disable TPM function before flashing BIOS. In OS: 1. Right-click the Menu button. 2. Left-click > Control Panel > System and Security > BitLocker Drive Encryption 3. Turn off BitLocker
In BIOS 1. BIOS setup > Advanced > Trusted Computing 2. Security Device Support to "Disable”
After flashing the BIOS, please enable the function.
Question (Q&A-118):When using Intel G3258 CPUs on H81/P81/H87/B85/H91/H97 platforms, I can't install Windows 10. What should I do? (2015/7/1)
Answer:For Intel G3258 CPUs to support Windows 10, please download the following BIOS or later versions with Microcode 19 from the download links on our website. If your model isn't listed in the table, please visit the beta zone of your model and then update the latest beta BIOS.
Question (Q&A-105):I can't update the BIOS via Internet Flash, what should I do? (2013/7/1)
Answer:You may follow the steps below: 1. Please load default settings for the BIOS and make sure your system is connected to the Internet. 2. If your Internet environment is PPPoE, please enter "Network Configuration item". Select "Internet Setting" as "PPPoE" then type in your name and password.
3. You can select the UEFI Download Server nearest to you.
4. If the same problem still occurs, please download and update the latest BIOS from ASRock's website first, then you can update the BIOS via Internet Flash next time. Download link: http://www.asrock.com/support/download.asp